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Customer Service

4 months ago

Campbelltown, Australia Pack & Send Campbelltown Full time

**Are you a Campbelltown local looking for a new full-time career opportunity in a busy and varied retail service environment?**
**Are you energetic, highly productive and great with customer service?**
**PACK & SEND is a respected Australian company in the parcel, freight and eCommerce logistics sector, operating over 130 Retail Service Centres across Australia, New Zealand and the UK.**
**Due to our rapid growth and continued success, our Adamstown Service Centre requires a customer focused professional who thrives on exceeding sales targets, can problem solve and continually go the extra mile.**
**The Role**:
**- Full-time - Monday to Friday 8.30am -5.30pm, Saturday Rostered (9:00am
- 12:00pm)**
**- Assisting customers with advice, pricing and bookings for domestic and international shipments**
**- Invoicing & consigning parcels & freight, and resolving delivery issues**
**- Completing various administrative tasks within an agreed time frame to ensure the smooth running of the Retail Service Centre**
**To be successful in this role you must have**:
**- A valid and current driver’s license**
**- Exceptional customer relations skills with demonstrated success in this area**
**- Confidence and competence in using point of sale computer programs and MS Office**
**- Excellent communication skills - verbal and written**
**- Strong selling and conversion skills**
**- A unique ability for quick thinking, problem solving and organising**
**- Physical fitness with a positive, vibrant & high-spirited approach**
**- A success and results driven attitude**

**Salary**: From $60,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus

Ability to commute/relocate:

- Campbelltown, nsw 2560: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 12/06/2023