Customer Experience and Lifecycle Manager

The Opportunity The Customer Experience & Lifecycle team’s mandate is to accelerate Bupa’s Health Insurance business through the delivery of exceptional customer experiences. As key part of a rapidly growing team, this role will drive outcomes and work with the entire organisation to solve complex problems using experimental and innovative approaches....

The Customer Experience & Design team’s mandate is to accelerate Bupa’s Health Insurance business through the delivery of exceptional customer experiences. As key part of a rapidly growing team, this role will drive outcomes and work with the entire organisation to solve complex problems using experimental and innovative approaches. Bupa is on a Customer...

**Be at the heart of our brave new digital world!** This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a complex and specialised area brings a huge variety of opportunities for professional and personal growth. Just imagine the impact you could...

**Be at the heart of our brave new digital world!** **Why Bupa? Think beyond conventional insurance and finance sector roles. Health is rapidly emerging as the next big thing for business-savvy innovators. We’re adapting and growing to meet the new realities in healthcare. To achieve this, our agile culture brings together broad expertise to offer more...

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! The...

**How you’ll make an impact**: As a Lifecycle Marketing Manager for Small Business, you’ll be leading a talented team of #humans who play a crucial role in driving Xero’s global lifecycle and engagement strategy, by orchestrating #beautiful experiences to our small business customers that truly delight and inspire action. **What you'll do**: - Work...

Overview: - Full-time, Continuing position- Salary HEW 7 + 17% Superannuation and Flexible Working Arrangements- Based at both Melbourne CBD and Bundoora campuses, and hybrid ways of working About You As the Student Lifecycle Coordinator, you will be responsible for leading a team and coordinating student lifecycle activities and processes across nominated...

- Experience Hybrid working arrangements in a flexible environment - ex: Work from the office or home in a rhythm that suits you- Permanent role based in Melbourne We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising...

**About Ikon** Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences. Ikon operates nationally with campuses in...

Experienced customer experience manager to lead a team driving day to day operations and sales whilst ensuring a first class customer experience - **Manager Customer Experience**: - **Vehicle Leasing with a unique product**: - **Innovative and fast-growing firm**: - **Monday - Friday with an occasional Saturday**: - **Initial maternity leave...

**Manager Customer Experience**: - **Vehicle Leasing with a unique product**: - **Innovative and fast-growing firm**: - **Monday - Friday with an occasional Saturday**: - **Initial maternity leave contract** **About the Company** ASX listed organisation, operating across Australia and New Zealand with offices in every state, operating within the motor...

Posted- 31-Oct-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Communications/Public Relations, Customer Service, Marketing- Location(s)- Melbourne - Victoria - Australia**Create an inspiring and innovative work environment that brings joy to the work place.** **Engage with customers to create a collaborative and inclusive...

**What We Do**: **Managing cyber risk, together** - As the world is becoming more and more connected so is the need for Forescout’s solutions. Forescout is at the forefront of one of the largest needs in the security space. Forescout delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security...

**What We Do**: Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing. In real time. And at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust...

Challenge yourself in this dynamic leadership opportunity- Together we’ll come together to create new and unique customer experiences- Full-time shift work, based in Melbourne Our customers come first. We’re constantly challenging ourselves to reimagine our customer experience, and work to connect and build trust. Ultimately, our service should make...

Why join us At the Victorian Electoral Commission (VEC) we are not just about elections, we are about enabling all Victorians to actively participate in their democracy. The VEC conducts State and local council elections and is responsible for promoting public awareness and understanding of electoral issues in the Victorian community. Our goal is to be...

**Position Summary**: The APAC Head of CX and eCommerce COE provides deep expertise across the entire customer experience and commerce lifecycle; both in terms of executive client engagement and growing the business for Cognizant inclusive of practice and resource management, strategy, go to market, offering development, sales, and alliances. **APAC Head of...

**The Role** Toro is currently searching for a motivated and customer-focused applicant to join the Customer Service team - Equipment & Parts. This is a newly formed role that will be responsible for providing support to the Customer Service teams, strengthening internal relationships, processes and communication to deliver the best customer...

**WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Electoral Commission **Salary**: $130,673 - $152,772 Occupation: Other Reference: VG/VEC/308722293/177907 Full-Time, Ongoing VPS Grade 6.1 ($130,673 - $152,772, plus superannuation) Hybrid working arrangements available **Why join us** At the Victorian Electoral Commission (VEC) we...