Education Counsellor

1 week ago

Canberra, Australia Red Earth Migration Full time

We're growing and seeking an addition to our fantastic team. We're looking for a bright and energetic personality who enjoys a friendly and positive work culture.

**About Red Earth Migration**

**Red Earth Education and Migration Services** is rated as one of the best Education & migration firms handling a wide range of cases for clients located here and across the globe. We are growing and looking for a suitable team member. We have an excellent opportunity for an Education Counsellor to join our highly experienced and skilled team.

The Role is flexible so applicants seeking Full time or part-time can apply

**What it’s like to work with REM.**

Our team boasts a friendly and fun culture that celebrates successes, with award-winning engagement and enablement, and results achieved through collective intelligence, collaboration, and teamwork.

With a highly inclusive workplace rich in diversity, Red Earth Migration celebrates the diversity of thought, backgrounds, style, and working arrangements of our people to ensure that we reflect the communities and customers that we serve.

Join our team to be part of a growing company with an advantaged and highly sustainable business model. You’ll be working for a company that is changing the way goods get to market. You’ll join an efficient and collaborative team that punches above its weight. You’ll be working for the good of humanity.

Our objective and vision include empowering our employees, therefore we focus on assisting our employees in learning and growing, as well as advancing their careers in the path they desire. We don't worry about titles around here, so you can forge your own path, and we'll be here to help you along the way.

**What you'll do**:

- Counsel international students to facilitate admission into Australian Universities, RTO's and Colleges, including course change (on-shore) and off-shore.
- Respond to the client within the Turnaround time and enter data into CRM in a timely manner
- Increase long-term retention of students by maintaining after-service engagement
- Content building for marketing posts and participating in other Promotional activities if required
- Maintain Inquiry notes, admission entry, offer letters, COE & Task list
- Meet monthly targets and maintain a good conversion ratio
- Maintaining good customer service, appraisal, and feedback from all inquiries during all stages of the process

**To be successful in this role one needs to be able to demonstrate**:

- Ideally one year of experience in the Overseas Education sector
- Maintain follow-up with the client and RTO until the final COE outcome
- Energetic and creative with a ‘can-do’ attitude towards achieving organizational goals
- Extensive knowledge of the Australian international education sector
- Ability to convert leads & motivation to meet individual targets in a timely manner
- Good communication skills and ability to pay high attention to detail
- Strong interpersonal skills in relation to the team as well as external stakeholders

**Ready to apply?**

Show us what you’ve got through your resume

Tell us why we'd be a great fit:

- Write a cover letter helping us to get to know you - make it stand out. Even better, mix it up and do something more creative than the traditional cover letter
- Give us an insight into who you are - help us understand what motivates you, and what you’re passionate about.

**Job Types**: Full-time, Part-time

**Salary**: $61,483.84 - $112,439.09 per year

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Signing bonus

Ability to commute/relocate:

- Canberra ACT: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Counselling: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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