Head of Data and Analytics

3 weeks ago

Melbourne, Australia Wesfarmers OneDigital Full time

Are you interested in joining the dream team at Wesfarmers OneDigital?

Good call. We’re an exciting new digital enterprise with big ideas, supporting some of Australia’s most trusted and iconic brands focussed on making lives better for people all around Australia. We’re well on our way towards bringing the best of digital and data possibilities together to create more personalised shopping experiences for customers across our retail brands.

We’re continuing to bring the best talent and skills under one roof, working together and across disciplines to build amazing experiences for our customers. We continuously feed off each other’s insights, talents and capabilities, because we are a business that thrives on open collaboration and a shared vision of positive, fun and rewarding experiences.

**Your Chapter Purpose**

With plans to transform the Australian retail and industrial landscape, comes a big responsibility. We see a future where we are leaders in the data and digital space. It’s why we’ve been working hard to accelerate the development of data, digital and analytics capabilities across our businesses. We’re focused on harnessing the power of data and transforming it into meaningful insights that enhance our customer experience, strengthen our businesses, and help them pursue new growth opportunities through our Shared Data Asset (SDA). Our talented and agile team co-create and solve complex problems. It’s innovation, to create better experiences for our customers. It’s adding real value, that supports decision making across the Wesfarmers Group, and its transformational work, that’ll change the industries we operate in.

**Your Role**

**What you’ll be doing**
- functional teams, and ensure the effective use of data across not only OneDigital but broader Wesfarmers. Additionally, you will be responsible for maturing both the data and analytics platforms and operations for future cross-divisional/enterprise usage.

**What you’ll be doing**

**Team Management**:
Lead, mentor and develop a high-performing team of Data Scientists, Analysts and Data Engineers

**Strategic Leadership**:
Develop and implement a robust data and analytics strategy to further grow the SDA to power future revenue opportunities across the group such as Retail Media

**Data Governance**:
Work closely with Data Governance and Privacy function to incorporate data governance and privacy policies to ensure data integrity, security and compliance

**Data Engineering &DataOps**:
Oversee the design, maintenance and data engineering and analytics practices to see continued growth and maturity of the Shared Data Asset and analytics platforms

**Advanced Analytics**:
Oversee the Data Science, Advanced Analytics and Machine Learning practices ti build customer attributes that drive personalisation and customer insights supporting OneDigital and Wesfarmers more broadly

**Reporting and Visualization**:
Oversee the creation of dashboards, reports and visualizations enabling insights into the OnePass Program

**Stakeholder Collaboration**:
Work closely with divisional stakeholders in the management and agreed usage of divisional data in the Shared Data Asset

**Performance Measurement**:
Develop and track key performance indicators (KPIs) to measure the accuracy and agreed usage of divisional data in the Shared Data Asset

**Innovation**:
Stay abreast of industry trends and emerging technologies to continually enhance the data practices at OneDigital, including opportunities presented by generative AI

**Operations**:
Accountable for tech and people budget and relayed activities such as monthly financial reporting, forecasting etc

**What you'll bring to the table**
- Bring 10+ years of experience in the management of data and analytics platforms, warehousing, data ops, and cross-functional data teams.
- Extensive experience in running teams in agile environments to deliver projects across large scale enterprise.
- Experience of a hands-on role through the full data lifecycle of design, development, delivery and ongoing support. Including an understanding of technical and data product management, advanced analytics methodologies, and machine learning practices.
- Experience in using data at scale to drive commercial outcomes, including through personalisation
- Experience with the data requirements, both technical and business needs, to support a retail media ecosystem
- Experience in managing hybrid teams including specialist contractors in design/development activities. Confident people manager able to face into challenging conversations, set clear expectations and hold others accountable while cultivating a healthy team environment. An understanding of how to drive effectiveness in a team of technical experts through a combination of leading, coaching, participating, reviewing.

**KPIs for this role**
- Uplift commercial data enablement, e.g.
- Driving engineering efficiencies as evidenced by measures such as DO

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