Service Delivery Manager
2 weeks ago
$130,000-$140,000 base salary
Melbourne, Victoria -Hybrid
Permanent
100000
Enterprise
Enterprise Networking
Are you an organised and proactive individual looking to help create a new service desk function which works on cutting edge technologies?
Our client excels in providing innovative Network Engineering Solutions. They're on the lookout for a talented Service Delivery Manager to ensure seamless service execution and client satisfaction
**Responsibilities**:
- Build and maintain strong client relationships, acting as the primary point of contact for service-related matters.
- Supervise and motivate a team of technical professionals, ensuring their productivity and professional growth.
- Oversee the resolution of incidents and problems, ensuring timely and effective solutions.
- Monitor and ensure the achievement of SLAs, working closely with technical teams to meet and exceed client expectations.
- Risk Management: Identify and mitigate potential risks to service delivery, ensuring network security and uptime.
- Budget Management: Responsible for managing the budget related to service delivery operations.
**Desired Experience/Qualifications**:
- Demonstrated Service Delivery Management experience in Network Engineering.
- Proven ability to build and manage a Service Desk.
- Leadership and team management skills.
- Client-focused with strong communication.
- Strong problem-solving and analytical skills.
- Relevant industry certifications (ITIL, PMP, CISSP) a plus.
**Salary/Package**:
- $130,000-$140,000 base salary
- Superannuation
- Annual bonus
- Expenses paid
- Training & development funded
- Hybrid working
If this role seems of interest, please respond to this listing so we can arrange a follow-up call
-
Manager, Service Delivery
4 days ago
Melbourne, Australia UniSuper Full time**About US** At UniSuper we hold the life savings of our members in our hands. This means we are after people passionate about performance excellence and delivery looking to make a meaningful difference for today and tomorrow. The Delivery and Information team ensures the sustained health and maintenance of UniSuper’s core systems and platforms - to...
-
Service Delivery Manager
1 month ago
Melbourne, Australia Toll Group Full timeCompany Description **About Toll Group** Group IT provides technology strategy, governance, delivery, and support for all of Toll. The team enable Toll with the right technology foundations and business systems to grow the business and support our customer needs. **Job Description**: **Location**: Port Melbourne As we continue our journey of...
-
Manager, Service Delivery
4 hours ago
Melbourne, Australia UniSuper Full timeAbout US At UniSuper we hold the life savings of our members in our hands. This means we are after people passionate about performance excellence and delivery looking to make a meaningful difference for today and tomorrow. The Delivery and Information team ensures the sustained health and maintenance of UniSuper’s core systems and platforms - to provide...
-
Engagement Manager
4 weeks ago
Melbourne, Australia Delivery Centric Technologies Full time**Role: Engagement Manager** **Location: Melbourne** **Client: LTI Mindtree** - **About Delivery Centric**:_ - **Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a reputation for being a reliable, flexible and scalable partner. This is because we take great pride in delivering high quality outcomes at a...
-
Service Delivery Manager
1 month ago
Melbourne, Australia Star Aviation Full time**Introduction**: Jumpstart your aviation career with Star, Australia's most dedicated ground handling service! Partnering with 19 different airlines across ten airport Australia-wide, we pride ourselves on being big enough to manage, yet small enough to care. **Description**: Reporting to the Airport Manager, with a dotted line to the Head of Service...
-
Service Delivery Manager
1 month ago
Melbourne, Australia FUJIFILM Full time**OUR STORY** FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are...
-
Engagement Manager
4 weeks ago
Melbourne, Australia Delivery Centric Technologies Full time**Job Title: Engagement Manager** **Location: Melbourne** **Employment Type: Permanent** **Responsibilities**: - Manage large and complex programs (100+ consultants and Revenue of AUD 15+ Million) and should own delivery, customer satisfaction, profitability and resources. - Meet customer expectations for all the project-related deliveries partnering...
-
Program Manager
1 month ago
Melbourne, Australia Delivery Centric Technologies Full time**Job description** **Role: Program Manager** Hello Folks, We are looking for passionate professionals who are passionate about their job and want to make a difference with their consulting and solutioning skills, who are ready to take challenges and test their skills to provide the best solutions. We are currently looking for the below roles **About...
-
Manager, Service Delivery
1 month ago
Melbourne City Centre, Australia Department of Health Full time***: The Business Operations Centre team is responsible for functioning as the first response for managing and coordinating the ongoing roll-out of the CIRV system in the state of Victoria. Operating as a dynamic multi-disciplinary team, the group will work closely with key internal and external stakeholders to deliver an effective and efficient immunisation...
-
Service Delivery Manager
1 week ago
Melbourne, Australia Insignia Financial Full timeService Delivery Manager - Be part of a team where everyone belongs, and individuality is celebrated - Contribute to the financial wellbeing of our 2 million+ clients across Australia - We support flexibility and hybrid working **The Opportunity** Reporting to the Technical Services Practice Manager, this role sits within a close-knit team who are...
-
Manager, Service Delivery
1 month ago
Melbourne, Australia Department of Health Full timeLocation: Melbourne | CBD Job type: Full time / 30 June 2024 Organisation: Department of Health **Salary**: $129,379 - $173,138 Occupation: Strategic Management Reference: VG/DH/CS/1714917 ***: The Business Operations Centre team is responsible for functioning as the first response for managing and coordinating the ongoing roll-out of the CIRV system...
-
Service Delivery Manager/scrum Master
1 month ago
Melbourne, Australia Talent International Full time**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH102771_1686698353 **Contact** Aman Singh **Posted** about 2 hours ago We are looking for a Service Delivery Lead/Scrum Master to join multi-disciplinary agile teams with our client who are a banking leader. Your role will ensure Agile techniques are...
-
Head of Service Delivery
4 weeks ago
Melbourne, Australia Brooker Consulting Full time**12th August, 2023**: Grief Australia is Australia’s leading voice on grief and a global leader in providing evidence-informed grief counselling and education services. Established in 1996, Grief Australia is a government-funded not-for-profit organisation that supports grieving Australians through advocacy, research and evidence-informed practice and...
-
Account Manager
1 month ago
Melbourne Northern Suburbs, Australia Indigenous Workstars Full time**About us** **We're a Melbourne based, Australian owned-and-operated Internet Service Provider that provides residential internet and phone connections Australia-wide, with a focus on regional and remote Australian connections. We offer the full range of nbn products including Fibre, Fixed Wireless and Satellite services. This hybrid role will involve a...
-
Service Delivery Coordinator
1 month ago
Melbourne, Australia Rusher Rogers Full timeBorn Organiser - Schedule, Coordinate, Organise - Port Melb Office - Hybrid Working Model - Australia's No.1 Industrial Cookware Distributor - Family Business Success Story - ongoing expansion Be part of a highly successful second generation family business experiencing phenomenal growth as their business continues to achieve, as Australia's number one...
-
Delivery Manager
2 weeks ago
Melbourne, Australia JLL Full timeWhat this opportunity involves: We are seeking a skilled and experienced Delivery Manager to join our team in Victoria. In this role, you will be responsible for ensuring the successful delivery of construction and project management services to our clients. You will work closely with the State Manager, Operations Directors, and other stakeholders to...
-
Delivery Manager
4 weeks ago
Melbourne, Australia Corptec Technology Partners Full time**Delivery Manager** Corptec Technology Partners is an international player in the areas of business transformation and organisational performance. Our diversified client portfolio includes Australia - s best and brightest in FinTech, Retail, Telco and Government organisations. We have an opportunity for an experienced **Delivery Manager** to join our team...
-
Technical Service Delivery Manager
1 month ago
Melbourne City Centre, Australia Peoplebank Full timeLocation: - Melbourne CBD- Job Type: - Contract- Posted: - about 14 hours ago- Contact: - Priyanka Arora- Discipline: - Executive IT - Reference: - 261260- 12 Months Contract - Melbourne - NV1 Clearance The Technical Services Delivery Manger will oversee all aspects of project delivery by managing budget, scope and schedule whilst maintaining a high level...
-
Delivery Manager
2 weeks ago
Melbourne, Australia JLL Full timeShaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter,...
-
Melbourne, Australia EOS Full timeEOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...