Aps 3 Participant Support Officer
2 weeks ago
**Closing Date**:9 am Thursday 11th May 2023
**face2face reference**:584567
**Location**:Box Hill Vic, Frankston Vic
**Hours**:Full-Time
**Contract length**:Until 31 December 2024
**Entry requirements**:Australian Citizen
**Pay range**:$37.36 p/h ex super
**About the role**
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
**Responsibilities may include but are not limited to**:
- Providing counter/reception support for the local office including enquiries in the self-help kiosks and online support.
- Coordinating appointments with the use of office facilities and ensuring facilities are accessible for stakeholders.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the business systems.
**Benefits**
- A healthy, safe and diverse work environment
- Continuous employee support
- Opportunities for career development
**Michelle le Grange**
**02 6199 5750**
APS
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