Aps 3 Participant Support Officer

2 weeks ago


Box Hill, Australia face2face Recruitment Full time

**Closing Date**:9 am Thursday 11th May 2023

**face2face reference**:584567
**Location**:Box Hill Vic, Frankston Vic
**Hours**:Full-Time
**Contract length**:Until 31 December 2024
**Entry requirements**:Australian Citizen
**Pay range**:$37.36 p/h ex super

**About the role**

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

**Responsibilities may include but are not limited to**:

- Providing counter/reception support for the local office including enquiries in the self-help kiosks and online support.
- Coordinating appointments with the use of office facilities and ensuring facilities are accessible for stakeholders.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the business systems.

**Benefits**
- A healthy, safe and diverse work environment
- Continuous employee support
- Opportunities for career development

**Michelle le Grange**

**02 6199 5750**

APS



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