Retail Assistant

4 weeks ago

Brunswick, Australia Gameology Full time

**EFFECTIVE: 31/07/2023**

**POSITION TITLE**:Retail Assistant
**BUSINESS ARM**:Retail
**BRAND**:Gameology Pty Ltd
**REPORTING TO**:Store Manager
**WORK TYPE**:Casual

**PURPOSE**:
To effectively support the Customer Service, Online and Warehouse teams to deliver the required sales and profit results by ensuring company targets are exceeded including; sales achievement, exceptional customer service and stock and shrinkage maintenance.

**KEY RESPONSIBILITIES AND DUTIES**:
**Customer Service**:

- Consistently deliver a customer centric culture by ensuring Gameology Service Standards are upheld (3E’s).
- Build customer retention through focus on the loyalty program, Gameology e-newsletter and promotional activity.
- Maximise all sales opportunities by suggesting additional items to compliment purchases i.e. board game expansions, new editions or games with similar methods of play.
- Liaise professionally with different areas of the business and other related organisations to ensure the delivery of information to customers is correct and efficient.
- Solve each interaction efficiently while adopting a positive, polite, cheerful and professional approach.

**Retail**:

- Process payments and reconcile sales at end of day.
- Prepare promotional materials and displays at the direction of the Retail Cluster Manager.
- Maintain high accuracy and quantity of stock in-store by conducting regular stocktakes and restocking where required.
- Monitor new stock to ensure embargo dates are not breached.
- Pick, prepare and organise pickup orders daily and monitor collection.
- Ensure in-store environment is clean, tidy and hygienic.

**Brand Management**:

- Ensure the Gameology brand values and voice are upheld and consistent throughout every customer interaction.
- Maintain Gameology’s reputation as a knowledgeable, efficient and fun retailer by fielding all customer inquiries consistent with the 3E’s.
- Maintain currency of policy knowledge to ensure information conveyed to customers is accurate and supported.
**Multi-Department Support and Administration**:

- Perform ad-hoc administrative duties to provide further support to additional departments as required.
- Contribute to improving company workflow by cultivating and suggesting opportunities for new processes or attributes.

**KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED**:

- Board game or TCG knowledge essential
- 2-3 years experience in hospitality and/or retail sectors highly desirable
- Strong verbal and written communication skills, including an excellent phone manner
- Strong attention to detail
- Ability to work in a target-driven, fast-paced environment
- Excellent time management skills and initiative

**Job Type**: Casual

**Salary**: From $30.91 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift
- Monday to Friday
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Christmas bonus
- Penalty rates

Ability to commute/relocate:

- Brunswick, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

Expected Start Date: 28/08/2023

  • Retail Assistant

    5 days ago

    Brunswick West, Victoria, Australia Retail Operations Full time

    Tuesday and Thursday - 9am to 4.30pm. Other shifts available.Suits Uni Students or semi retired.Part Time based at our Brunswick West storeHave an attitude of being a team player and helping make this a successWe are looking for a vibrant individual to join our team and help make our store a huge success in the job role of Retail Assistant. Our business is a...

  • Retail Assistant

    5 days ago

    Brunswick West, Victoria, Australia Retail Operations Full time

    Have an attitude of being a team player and helping make this a successPart Time & Full Time VacanciesWe are looking for vibrant individuals to join our team and help make our new store a huge success in the job role of Retail Assistant. Our business is a food / retail store selling to the public. There is no food preparation or cooking on site. Our shop...

  • Retail Assistant

    6 days ago

    Brunswick West, Victoria, Australia Retail Operations Full time

    Have an attitude of being a team player and helping make this a successFull Time based at our Brunswick West storeWe are looking for vibrant individuals to join our team and help make our new store a huge success in the job role of Retail Assistant. Our business is a food / retail store selling to the public. There is no food preparation or cooking on site....

  • Retail Assistant

    2 months ago

    Brunswick West, Australia Retail Operations Full time

    Have an attitude of being a team player and helping make this a success Part Time & Full Time Vacancies We are looking for vibrant individuals to join our team and help make our new store a huge success in the job role of Retail Assistant. Our business is a food / retail store selling to the public. There is no food preparation or cooking on site. Our shop...

  • Retail Assistant

    7 days ago

    Brunswick West, Australia Retail Operations Full time

    Tuesday and Thursday - 9am to 4.30pm. Other shifts available. Suits Uni Students or semi retired. Part Time based at our Brunswick West store Have an attitude of being a team player and helping make this a success We are looking for a vibrant individual to join our team and help make our store a huge success in the job role of Retail Assistant. Our...

  • Retail Assistant

    6 days ago

    Brunswick West, Australia Retail Operations Full time

    Tuesday and Thursday - 9am to 4.30pm. Other shifts available. Suits Uni Students or semi retired. Part Time based at our Brunswick West store Have an attitude of being a team player and helping make this a success We are looking for a vibrant individual to join our team and help make our store a huge success in the job role of Retail Assistant. Our...

  • Retail Assistant

    7 days ago

    Brunswick West, Australia Retail Operations Full time

    Have an attitude of being a team player and helping make this a success Full Time based at our Brunswick West store We are looking for vibrant individuals to join our team and help make our new store a huge success in the job role of Retail Assistant. Our business is a food / retail store selling to the public. There is no food preparation or cooking on...

  • Retail Assistant

    2 months ago

    Brunswick West, Australia Retail Operations Full time

    Have an attitude of being a team player and helping make this a success Part Time & Full Time Vacancies We are looking for vibrant individuals to join our team and help make our new store a huge success in the job role of Retail Assistant. Our business is a food / retail store selling to the public. There is no food preparation or cooking on site. Our shop...

  • Retail Assistant

    1 week ago

    Brunswick West, Australia Retail Operations Full time

    Have an attitude of being a team player and helping make this a success Full Time based at our Brunswick West store We are looking for vibrant individuals to join our team and help make our new store a huge success in the job role of Retail Assistant. Our business is a food / retail store selling to the public. There is no food preparation or cooking on...

  • Retail Assistant

    2 months ago

    Brunswick West, Australia Retail Operations Full time

    Tuesday and Thursday - 9am to 4.30pm. Other shifts available. Suits Uni Students or semi retired. Part Time based at our Brunswick West store Have an attitude of being a team player and helping make this a success We are looking for a vibrant individual to join our team and help make our store a huge success in the job role of Retail Assistant. Our...

  • Casual Retail Sales Assistant Barkley Square House

    12 hours ago

    Brunswick, Australia Global Retail Brands Full time

    Job Search | Login**Casual Retail Sales Assistant | Barkley Square | HOUSE**: **Location**: BARKLY SQUARE (387) **Posted on**: 25 June 2024 - At House, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: House is a part of Australia's largest privately owned...

  • Retail Sales Assistant

    1 week ago

    Brunswick, Australia Super Vape Store Full time

    Super Vape Store - One of Australia’s largest growing vape stores has a Part Time Retail Sales Assistant position available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well...

  • Retail Sales Assistant

    2 weeks ago

    Brunswick, Australia Super Vape Store Full time

    One of Australia’s largest growing vape stores has a Casual Retail Sales Assistant positions available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as other...

  • Retail Assistant

    2 weeks ago

    Brunswick, Australia Royal Nut Company Full time

    We are looking for a **retail star** to join our **Brunswick **store. This is a permanent casual/part time role, and we are seeking a friendly team player able to multi-task with a positive attitude to take on anything and everything! This is a small, friendly team environment that offers great stability. A passion for food, health, nutrition, and cookery...

  • Retail Sales Assistant

    5 days ago

    Brunswick, Australia Super Vape Store Full time

    Super Vape Store One of Australia's largest growing vape stores has a Part Time Retail Sales Assistant position available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as...

  • Retail Assistant Repco

    3 weeks ago

    Brunswick, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years Repco Brunswick  are looking to welcome a Full Time Retail Assistant to join their fantastic team! Are you looking to...

  • Retail Assistant Repco

    2 months ago

    Brunswick, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years Repco Brunswick  are looking to welcome a Full Time Retail Assistant to join their fantastic team! Are you looking to...

  • Retail Sales Assistant

    3 weeks ago

    Brunswick, Australia Super Vape Store Full time

    One of Australia’s largest growing vape stores has a Casual Retail Sales Assistant positions available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as other...

  • Retail Sales Assistant

    3 weeks ago

    Brunswick, Australia Super Vape Store Full time

    One of Australia’s largest growing vape stores has a Casual Retail Sales Assistant positions available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as other...

  • Volunteer Retail Assistant

    6 days ago

    Brunswick, Australia Save the Children Australia - SAVIC Full time

    Volunteer Retail AssistantDo you want to do something that makes a positive difference in the world? Do you love everything about fashion, homewares and op-shopping? We need someone with an eye for hidden treasures Here's a great opportunity to be part of an amazing team working towards a cause you can be proud of.By volunteering in our Dandenong Op Shop,...