![SKG Services Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Claims and Insurance Manager
2 months ago
**About us**
We are a well-established leader in the delivery of 'soft' facility management services across Australia and New Zealand. We proudly and professionally provide world-standard cleaning, security, and maintenance solutions.
We are looking for a **Claims & Insurance Manager** to join our head office-based team located in MIRANDA This dynamic role will be suitable for an ambitious experienced manager to join our team through an exciting period of growth.
**About the Role**
You will be responsible for all claims and insurance processes and approvals, dealing with complex matters, escalations and identify areas for improvement.
The Claims Manager will ensure an exceptional claims process for our clients, as well as making sure that the processes meet regulations and guidelines.
The position will involve handling end to end claims, including but not limited..
**Key Responsibilities**:
- Manage the preparation and submission of claims from inception
- Work with the project delivery team to identify potential claims
- Develop, improve and implement procedures for claims management
- Analysis and preparation of reporting on matters relevant to the identification of and response to contractual claims
- Drafting of appropriate claims correspondence, including the liaison and input from Stakeholders
- Compilation of claim documents for formal submission including evaluation and supporting documentation
- Undertake executive presentations of basis of claim, entitlements and strengths
- Ensure Insurance Policies are reasonable, appropriate and cost effective
- Support and document known risks and provide risk mitigation strategies
- Assist the team with general contract administration matters as required
- Working closely with Risksmart our claims management provider
- Working closely with Honan our rehab provider
- Maintaining appropriate relationships with other Service Areas, External Agencies to protect the interests of the organisation.
**Key Requirements for the role**:
- Previous claims & management experience
- Managing Work Cover and Public Liability Claims end to end
- Knowledge of claims, processes, analysing and reporting
- Excellent communication skills, both verbal and written are required
- You are enthusiastic and self-motivated and have a positive and patient approach
- Confidence to judge situations, negotiate and make decisions under tight deadlines
- Personable approach and ability to deal with difficult situations in a professional and empathetic manner
**About the position**:
- Monday - Friday business hours
- Full time Position Located in the Miranda Office.
- $100,000 - $120,000 package
- Ongoing career opportunities as the business grows.
- A supportive and collaborative team that values and helps each other.
**Salary**: $100,000.00 - $120,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Authorisation:
- Australia (required)
Application Deadline: 23/04/2023
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