Customer Service Consultant

4 weeks ago

Broadbeach, Australia Ignite Full time

**Job no**: 521150

**Brand**: Ignite

**Work type**: Full time

**Location**: Queensland

**Categories**: Leisure Travel & Retail

At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.

We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for experienced consultants who are looking to move away from direct sales and into a more customer-service oriented role.

**What you'll be doing...**
- Managing the aftersales aspect of our customer’s holidays
- Finalising accurate payments
- Maintaining professional and accurate customer record
- Delivering on service targets

**Who you are...**
- Customer service focussed
- Strong attention to detail
- Ability to interpret customer needs and provide suitable solutions
- Be solutions focussed with great ability to problem solve
- Enjoy a fast paced environment

**Your awesome extras...**

Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations

Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price Nab discounts on travel and more thanks to our sweet rewards program
- ️ Access to industry leading health and well - being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun

Take volunteer leave as part of giving back to the local community

It's a unique and exciting time for cruise travel at My Cruises. Embrace the opportunity to **#jumpship** and sail into a fulfilling career with us
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._
- #LI-LH2#IGNT#LI-Onsite_

**Applications close**:
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