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Communications Adviser, Projects
3 months ago
Max Term until 30 June 2024
About VMIA
Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.
We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.
We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.
Our unique perspective across Victorian Government clients is an opportunity for learning and development in the risk and insurance industry as well as the broader public sector, creating deep connections with our clients, and a shared understanding of best practice in our fields of expertise.
People are at the heart of everything we do. At VMIA, you'll be encouraged to achieve your career goals in a progressive and flexible workplace that most importantly lets you be yourself.
Your role
This hands-on, tactical communications role supports various divisions to deliver VMIA's strategic objectives. Working in a centralised communications function that encompasses internal and external communications across all channels, you'll have a bird's eye view of key activity across the organisation, with our partners and with our clients. You deliver compelling, well-crafted, and consistent communication to a range of audiences, and are experienced in analysing communication effectiveness and building communications capability in leader-led environments.
Your role reports to the Head of Communications and you're an integral member of the Communications team. The role partners with an internal Programs and Projects Office and will include an indirect reporting line to the Business Implementation Manager.
How you'll make an impact
- Support the design and lead the delivery of internal and external communications activities for VMIA's strategic projects.
- Coordinate communication initiatives to maximise adoption of change associated with strategic projects.
- Collaborate with, influence, and advise internal and external stakeholders and suppliers at all levels, providing communications guidance and expertise.
- Coordinate the design and creation of project communication materials for a range of channels.
- Monitor and evaluate internal and external client engagement, using data and insights to assess the success of communications.
- Champion and coordinate communications initiatives for strategic projects and client experience improvements
- Promote and embed our guidelines and communication best practice through all channels, providing support and guidance for our people to feel confident that their communication is consistent with our brand.
Who you work with
- The Business Implementation Manager and members of the Communications team to support portfolio and whole of business delivery of VMIA's broader communications and organisational strategy.
- Across VMIA to gain input and content for your communications outputs, to reflect broader organisational and strategic objectives.
About you
- You're an experienced communicator who understands how to deliver concise and compelling information that makes people think, feel, or do.
- You have excellent written and verbal communication skills - you can tell a good story.
- You're great at building relationships and serving clients.
- You understand complex operating environments such as finance or insurance, or the public sector.
- You're resilient and experienced at effectively managing multiple stakeholders and competing priorities.
- You have experience implementing marketing and communication plans incorporating digital channels and are familiar with contemporary and digital communications tools.
- You can balance strategic requirements with attention to detail and achieve high quality, professional results.
- You have experience crafting project change communications in technology projects (desirable).
- You have a track record of using project communication templates/tools (e.g. quick reference guides, direct polling, multimedia communications and training).
- You have a track record of supporting strong internal and external client engagement outcomes.
- You can scope, plan, and implement projects within resource and time constraints.
- You have advanced interpersonal skills, including the ability to network, engage, influence and work collaboratively with a range of internal and external stakeholders.
- A bachelor qualification in communications, marketing or public relations or equivalent exper
