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Front of House Staff

1 month ago

Launceston, Australia flyton pty ltd Full time

**Company Overview**:
Gatsu Gatsu is a Japanese restaurant located in Launceston, renowned for providing authentic Japanese cuisine using high-quality ingredients and exceptional service. To further enhance our service, we are seeking motivated and experienced receptionists to join our team.

**Position: Customer Service (Front of House) team member - Receptionist**

**Responsibilities**:

- **Customer Reception**: Warmly greet customers, manage reservations and seating arrangements, and provide essential information as needed.
- **Order Management**: Efficiently handle orders using the restaurant management system, ensuring accurate and timely communication with the kitchen.
- **Telephone and Online Communication**: Answer phone calls, respond to customer inquiries, and process takeaway orders.
- **Payment Processing**: Handle various payment methods smoothly, ensuring a seamless checkout process.
- **Basic Food Preparation**: Assist the kitchen with simple food preparation tasks as needed.
- **Maintain a Clean Work Environment**: Keep the reception area tidy and organized, ensuring a clean and welcoming atmosphere.

**Position Requirements**:

- Relevant experience as a receptionist with strong English communication skills.
- A valid Responsible Service of Alcohol (RSA) certificate is preferred.
- Basic computer skills with the ability to quickly learn restaurant management systems.
- Responsible, with strong independent work capabilities and a team-oriented mindset.
- Ability to work long-term with flexible working hours.
- Willingness to learn and take on new responsibilities.

**Working Hours**:

- **Monday to Friday**: 11:00 AM - 2:30 PM, 5:00 PM - 9:00 PM
- **Saturday to Sunday**: 11:00 AM - 3:00 PM, 5:00 PM - 9:00 PM

**Job Types**: Part-time, Casual

Pay: $24.10 - $26.00 per hour

Expected hours: 8 - 30 per week

Schedule:

- Monday to Friday
- Rotating roster

Work Location: In person

Application Deadline: 01/03/2025
Expected Start Date: 04/03/2025