Parts Interpreter

6 months ago

Canning Vale, Australia Liftrite Hire & Sales Full time

**Set Your Future **_**IN MOTION**_

Liftrite Hire & Sales is purposefully committed to you, its people. We continue to elevate our success based on a “One United Team” focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth.

**ABOUT OUR COMPANY & CULTURE**:
Liftrite Hire & Sales parent Company Manitou Group is a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Group’s mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers. Our high-profile brands include Manitou and Gehl, and we are proud of our network of 1,050 dealers throughout the world. With sales in 140 countries, our team of 6,200 people are committed to delivering exceptional customer satisfaction. We operate in more than 30 global locations to ensure proximity to our customers and services tailored to their needs.

Manitou continues on the forefront of innovation driving the green transition while also streamlining our operations guided by our customer-centric “New Horizons” roadmap. We are committed to providing safety and unique customer experiences worldwide. In sharing the same mission and values, our workforce remains engaged and passionate about what we manufacture and services we provide.

**GENERAL ACCOUNTABILITY**:
Our parts department supports a large customer base servicing, repairing and maintaining equipment, pre-delivery preparations and our own hire fleet.

Reporting to the Parts Manager, you will be the first point of contact for inbound queries relating to machinery spare parts. By providing exceptional customer service you will interpret and identify appropriate parts whilst providing thorough parts technical advice on quality Manitou and Kobelco products.

**DUTIES & RESPONSIBILITIES**:

- First point of contact for inbound queries relating to spare parts but not limited to; pricing, parts, availability of stock, order enquires and much more
- Using electronic parts diagram or parts catalogue to identify and source parts for customers
- Liaising with the Service Department to ensure parts are available for service work
- Liaising with the Sales Department to ensure parts and accessories are available for new machines and equipment
- Develop and maintain relationships with customers and suppliers.

**EXPERIENCE & EXPERTISE**:

- Parts interpreter experience and knowledge would be advantageous
- Ability to communicate with a diverse range stakeholder from various areas of our business, internally and externally
- Excellent time management with the ability to multitask
- Current and valid Drivers Licence
- High Risk Work Licence - Forklift class, is desirable but not essential

**WHAT WE ARE OFFERING**:

- A rewarding pay rate
- Permanent Full Time Position
- 9 Day Fortnight
- Access to our Employee Assistance Program
- Supportive management who value your input in finding new and improved ways to achieving success
- Be a part of a company that genuinely values its employees and ensures everyone is happy and safe at work

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- CANNING VALE, WA 6155: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Parts Interpreter: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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