Scheduling Coordinator

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- The Salvos Home Care team are seeking a Scheduling Coordinator to join our friendly and dedicated team in Sydney, based at our Arncliffe office. Salvos Home Care, part of The Salvation Army Aged Care, delivers services to support older people to remain in their own homes for as long as possible.

Everyday tasks can become more difficult as people age. The Salvation Army offers a range of services to support older Australians live independently in their own homes and communities. Our friendly Salvos Home Care team are ready to help consumers at any stage, from advising them on the aged care funding process and various Commonwealth subsidised support options available, to finding the best solution tailored to your individual circumstances.

ABOUT THE ROLE

We are looking for a highly motivated, experienced, and enthusiastic person to facilitate the critical administrative functions of our business. This role is at the heart of supporting effective business operations via relevant delivery, support and ongoing maintenance of all client and workforce management tools.

You will be part of a team responsible for rostering and end to end coordination of all contracted and casual hours within the Salvos Home Care portfolio. You will use your excellent planning and organisational skills to make sure that each customer receives the care and support that they expect on time. This involves:

- Allocating staff with the right skills and experience to deliver the best quality care and support to each customer
- Organising staff rosters to minimise changes to the service and travel between customer's homes
- Responding efficiently to day to day changes in the care and support packages

You will regularly deal with queries from customers about their care and support. This requires a sensitive understanding of customer needs and a supportive telephone manner.

ABOUT YOU

What will set you apart from the rest?
- Minimum 2 years’ experience in similar role
- Excellent people skills and ability to motivate and inspire team members
- Highly organised, driven and consistently reliable
- Exceptional communication and negotiation skills
- Strong initiative and problem-solving skills
- Highly competent using electronic systems
- Flexible, fast and accurate
- Ability to cope under pressure and be adaptable to manage competing priorities
- Professional and confident phone manner

**BENEFITS**:

- Access to not-for-profit salary packaging, meals and entertainment benefits
- Above award wages
- Access to financial, retail and lifestyle discounts and benefits
- Employee assistance program

Applications will be reviewed on receipt and will be accepted until the position is filled.
- Please note: a current Influenza vaccination and evidence of the COVID-19 vaccination are a requirement of employment at The Salvation Army Aged Care._
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_