Administration Officer Team Leader

4 weeks ago

Melbourne, Australia Dorset Rehabilitation Centre Full time

Are you looking for a challenging yet rewarding position with an organisation that allows you to be a part of something bigger?

An exciting position has become available for an Administration Team Leader to assist the Administration Manager oversee the Administration Department. Enthusiastic individuals who can demonstrate proven experience in a management role, a commitment to patient care and customer service are encouraged to apply.

**As the Administration Team Leader your responsibilities will include**:

- Oversee hospital administration function in areas such as:

- Pre-admission and discharge of patients
- Financial consent management including private health funding eligibility, patient accounts, billings, debtors collection and accounts payable
- Manage rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing and theatre bookings,
- Perform process review and ongoing change management where required
- Handle enquiries and resolve complaints
- Maintain accurate documentation of patient records via Webpas

As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre has a reputation for high quality and patient-focused care, across a range of rehabilitation specialties. The centre offers a friendly and supportive staff environment, with our established multi-disciplinary team servicing both inpatient and outpatient rehabilitation programs.

**Selection Criteria**:

- Demonstrated experience and a strong working knowledge of the private health fund claiming process
- Highly developed interpersonal and communication skills
- Previous managerial experience in overseeing the running of a department including staff training, reporting and data analysis
- Strong team management and conflict management skills
- Experience in hospital/patient management software systems (Webpas)
- Advanced computer skills in MS Office (Outlook, Word, Excel)

**Applications close**: 1st June 2023

**For further enquiries**: Kate Tournier - Adminiatration Manager, 9566 2878

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