Program Manager

5 months ago

Canberra, Australia Department of Employment and Workplace Relations Full time

APS Level 6
- Canberra, ACT; Sydney, NSW; Newcastle NSW; Brisbane, QLD; Adelaide, SA, Melbourne, VIC; Bendigo, VIC
- $94,332 - $103,731

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**Please note, this opportunity is for Ongoing **Department of Employment and Workplace Relations/APS** employees only.**

**Please discuss the possibility of release with your manager before applying.**

**The Role**
**The** **Activities and Experience Branch** is responsible for providing individual services for participants in Workforce Australia, such as Employability Skills Training, Career Transition Assistance, Work for the Dole, Work Experience programs. This service also includes job related advice and the overall user experience of Workforce Australia Online.

**The Activities and Activation team** has broad responsibility for managing how individuals interact with activities and support services under Workforce Australia. This includes driving the framework for activity management, eligibility, and mandatory activation requirements, which in total provides the overarching framework for connecting participants to supportive activities. The team is also responsible for the development of Online Learning Modules that coach job seeking skills.

**The Digital Services (DS) section** is responsible for the program management and oversight of Workforce Australia Online as a service. It has a particular focus on program performance and the operation of key program safeguards.

We are looking for team members who can successfully drive the work within the relevant teams by showing initiative, problem solving, informed decision-making and effective prioritising of work. The role is integral to the successful delivery of the work of the branch and requires people with the skills to support key stakeholder relationships, including with internal colleagues such as the state networks, IT, and also external stakeholders.

Operational duties at the **APS Level 6** for these positions include:
Provide high quality program management and operational policy advice.
Maintain key stakeholder relationships to effectively respond to their needs.
Providing high quality written advice, including executive briefings, program guideline materials, ministerial correspondence and responses to other formal queries.
Analyse program data to identify risks, opportunities and trends and develop conclusions based on evidence.
Lead risk management and program assurance activities.
Other program management duties as directed.

**Skills and Capabilities**
We are seeking individuals with the following skills and capabilities:

- Strong written, oral and visual communication skills to convey information to various stakeholders.
- Initiative and sound judgement to resolve program management issues.
- A willingness to support and take responsibility for key pieces of work.
- Demonstrated data literacy, with the ability to use relevant tools and techniques to critically analyse data and report on its impact on program objectives.
- Personal drive, integrity, and commitment.
- The ability to work effectively and collaboratively as part of a team environment.
- Agility and resilience to deliver results in a fast-paced environment.

**The Opportunity**
This position is available to Ongoing Department of Employment and Workplace Relations and APS employees as a temporary transfer at level and a temporary performance (Acting) opportunity for a period of 3 months.

**Eligibility**
**Baseline **clearance to undertake the role.

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window

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