Donor and Events Manager

**ABOUT US**

Alpha is a global not for profit Christian organisation that gives people the chance to explore the Christian faith, ask questions and share their point of view through a series of interactive group sessions. Alpha is run in churches, cafes, universities and homes and everyone is welcome We estimate that over 28 million people have experienced Alpha in over 175 countries and in over 100 languages.

**ABOUT THE ROLE**

This role will also be responsible for providing donor management and development of our donor base.

Donor management will involve end-to-end care of the donor lifecycle, including (but not limited to) running donor events, providing regular communications, updates on the impact of their donation. Donor development aspects will seek to grow the donor base, increase current donor capacity and reactivate our lapsed donors through activities such as events, appeals, and digital communications.

**Location - **Melbourne Office (located in Mitcham)

**Term - **Permanent Full-time

**Salary range** - $70k - $80k

**1. Organisational Accountabilities**
- Operate as a member of the Operations Team and contribute to a positive workplace culture

across the organisation.
- Collaborate with key internal and external stakeholders in support of Alpha Australia's Mission and

Vision and comply with Commonwealth and State Legislation.

**2. Internal Relationships**
- Provide central event services to internal stakeholder (eg. Church Engagement Team, Youth Team, and Shapers our Emerging Leaders Program)
- Liaise with Digital Marketing Communications team to coordinate promotional activities
- Maintain regular contact with your supervisor and attend meetings, events and

retreats as required.

**3. External Relationships**
- Liaise with vendors and engage with the relevant representatives of churches, denominations and

networks when required.
- Represent Alpha Australia at conferences and events when necessary.
- Contact with Alpha donors and potential donors.

**4. Donor Management**
- Oversee two annual appeals per year.
- Develop and grow the number of Alpha regular givers (individuals and churches).
- Assist with and respond to donor enquiries, updating the database with contact details and interactions as needed.
- Coordinate donor communication and stewardship including but not limited to welcome letters, recognition, event and celebration communication.
- Build and nurture donor relationships.
- Contribute to the development of new fundraising processes and methodology.
- Submit activity-specific and quarterly reports on fundraising progress.
- Assist with the management, communication and reporting requirements for major donors and grants.

**5. Event Management Leadership**
- Oversee planning and execution of Alpha Australia events according to predetermined objectives.
- Source suitable vendors and suppliers.
- Cooperate with the Communications Team in developing collaterals and promotion for events.
- Manage budgets and produce reports for events.
- Assist in planning travel for team members and participants as necessary.
- Conducting post-event reviews and implementing improvements.

**6. Systems and Processes Development**
- Contribute to the development of new fundraising processes and methodology
- Improve systems and processes to allow simple solutions to running events nationally and locally across Australia
- A solid understanding of CRM, donor management systems (Salesforce) combined with proven ability to understand data segmentation and reporting.
- Submit activity-specific and quarterly reports on fundraising progress
- Assist with the management, communication and reporting requirements for major donors and grants.

**Required Qualifications, Skills, and Experience**:

- Experience with and understanding of different church denominational contexts
- Outstanding communication and negotiation ability
- Proven experience as event organiser
- Proven experience in growing a donor and giving base
- Confident use of Google Suite
- A capacity for problem-solving
- Ability to maintain and work to a budget
- Experience with Ministry (Customer) service and Donor care
- Ministry/Product knowledge
- Excellent time management skills
- Experience using Salesforce
- Willingness to respect and uphold the mission, values and ethos of Alpha Australia
- Willingness to participate in prayer

**Desirable Qualifications, Skills, and Experience**:

- Event management qualifications
- CRM Salesforce database experience
- Experience with the Alpha and/or Youth Alpha Courses
- Church or Youth Ministry Leadership experience

**Application close on August 12th, 2023.**

**Salary**: $70,000.00 - $80,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mitcham, VIC 3132: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 12/08/2023