Support Worker

2 weeks ago

Surry Hills, Australia Mission Australia Full time

**Permanent full time**:

- **Location: Surry Hills, NSW**:

- **Salary: $65K + Super + Salary Packaging**:

- **Make a meaningful difference to the lives of Australians in need**

**Life at Mission Australia**

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

**Your Opportunity**

Assist and support clients from diverse backgrounds and with varying health and personal issues. The role will assist the daily operations of the crisis unit whilst offering the highest level of care and support to our clients.

**Your key responsibilities will be to**:

- Provide practical support to crisis clients
- Maintain vigilance in personal safety and awareness, whilst offering the highest level of care and support to clients
- Liaise with and support unit coordinators/case workers with client interactions and issues
- Complete shift checklist tasks and handover processes
- Maintain dry food storage room, freezers and cool room
- Ensure garbage is placed out for collection and recycling managed
- Ensure client requests for accommodation are promptly recorded
- Complete a range of other administrative duties for the efficient running of the service
- Ensure correct process and procedures are followed in relation to occupation fees and rent payments

**Requirements for Success**
- Relevant experience in community service working in a residential setting
- Comprehensive understanding of issues and needs of service users particularly homelessness
- Good numeracy, written and verbal communication skills

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

**Our culture**

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia.

**Your benefits**
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via **AccessPay)**:

- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to chaplaincy support.

**How to apply

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