Support Worker

1 week ago

Surry Hills, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here:
About the role

We are currently seeking a values-driven and proactive Support Worker to welcome and support clients through the process of alcohol and other drug withdrawal and residential rehabilitation. Other key responsibilities include:

- Provide appropriate support to participants in line with established frameworks and TSA policy and procedure
- Assist case workers and nursing staff to address client needs, administer the program, contribute to case plans and provide supervision to participants
- Manage reception desk, including incoming calls and visitors to the centre
- Ensure a safe and substance free environment Identify ensuring risks are identified and managed including de-escalation of situations
- Effective relationships are established with clients that encourage self-determination and participation

This is a permanent full-time position, located in Surry Hills, NSW. Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 2.

You will have
- Knowledge and experience of working within AOD and/or mental health setting
- Good understanding of risk management
- Experience working with complex needs/co-morbidities
- Minimum of Certificate IV level qualification in a relevant discipline (AOD, Community Services, Case Management) including core AOD Units (or willing to undertake/complete during employment)
- Availability for a range of shifts including overnight shifts
- High level of interpersonal skills including the ability to consult and negotiate with a range of internal and external stakeholders
- Good planning, organisational, problem solving and evaluation skills
- Ability to work with people of diverse backgrounds and experiences
- A current NSW Drivers Licence
- Be able to provide proof of Eligibility to Work in Australia
- Ability to work across a 24-hour roster

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution

POSITION DESCRIPTION and ENQUIRIES
- Please address the SELECTION CRITERIA in a cover letter along with CV when applying
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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