Front of House Staff
2 weeks ago
We are a vibrant and newly established Indian restaurant and bar dedicated to delivering exceptional dining experience. Our team is committed to providing unparalleled service and creating memorable moments for every guest who walks through our doors.
**Job Description**:
As a Front of House Staff member at our establishment, you will play a pivotal role in creating a welcoming and memorable dining experience for our guests. You will be the face of our restaurant, responsible for ensuring that each guest receives attentive and personalized service from the moment they arrive until they depart.
**Responsibilities**:
- Greet guests warmly as they enter the restaurant and seat them at their tables promptly and efficiently.
- Take and manage reservations, ensuring accurate recording and timely communication with the kitchen and management team.
- Provide guests with menus and offer recommendations based on their preferences and dietary restrictions.
- Take and accurately enter food and beverage orders into the POS system and communicate them to the kitchen and bar staff.
- Ensure that all guest requests and inquiries are addressed promptly and professionally.
- Monitor the dining area to ensure cleanliness, organization, and adherence to health and safety regulations.
- Collaborate closely with the kitchen and bar staff to ensure smooth and efficient service flow.
- Handle guest feedback and complaints with tact and professionalism, striving to resolve issues and exceed expectations.
- Assist with opening and closing duties, including setting up and breaking down tables, restocking supplies, and ensuring the cleanliness of the front-of-house area.
**Requirements**:
- Previous experience in a customer service or hospitality role preferred.
Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- A positive attitude and a passion for providing exceptional guest experiences.
- Ability to work effectively both independently and as part of a team.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of basic food and beverage service techniques is a plus.
**Job Types**: Part-time, Permanent, Casual
Expected hours: 20 - 30 per week
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Overtime
- Public holidays
- Shift work
- Weekend availability
Work Authorisation:
- Australia (required)
Ability to Commute:
- Darlinghurst, NSW 2010 (required)
Ability to Relocate:
- Darlinghurst, NSW 2010: Relocate before starting work (required)
Work Location: In person
Expected Start Date: 02/03/2024
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