Food & Beverage Supervisor
2 months ago
**Job Number** 24171865
**Job Category** Food and Beverage & Culinary
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**COMPANY**
The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. At Westin Hotels & Resorts, our signature wellness programs empower you to eat, sleep, move, feel, work and play well, so you can be at your best while on the road. Discover a place where you're given a choice, not just to get up, but to rise.
**WELCOME TO WESTIN**
The Westin Brisbane is a luxury retreat, perfect for business and leisure travellers alike. With its city centre location, our hotel places guests near corporate offices and popular attractions, including the Botanic Gardens, Suncorp Stadium and the Treasury Casino. Recharge in luxury, family-friendly accommodation, featuring flat-screen TVs with Chromecast, mini-refrigerators, complimentary Wi-Fi and floor-to-ceiling windows with city views. Our spacious hotel suites and Club-level rooms offer access to our Westin Club amenities, including a complimentary breakfast and evening drinks. Relax after a busy day in Heavenly Spa by Westin, work out in our WestinWORKOUT fitness centre, or take a dip in our pool. Our popular dining options include the first swim-up pool bar in Brisbane, aviation-inspired bar, and restaurant with private dining. Those planning a special event or meeting in Brisbane can make use of our stunning indoor and outdoor venues with bespoke services and expert planners.
Begin your journey wish us as a **Food & Beverage Supervisor **at the Westin/Four Points Brisbane. As a Food & Beverage Supervisor you will required to ensure the daily tasks of assisting the Venues Manager with the daily operation of the restaurant, ensuring maximum guest satisfaction and profit contribution. The Food & Beverage Supervisor will be responsible for the front-of-house operations of the Hotel’s restaurant. Along with champion service excellence amongst the front-of-house team and work on the floor 95% of the time. Ensure the outlets achieve a high level of guest satisfaction, revenue, and targeted profit percentages.
**Who you are and what you need**:
- Excellent customer service experience
- Passion for the Hospitality Industry
- Must hold an RSA
- You will maintain customer loyalty through the innovative resolution of issues, with strong attention to ensuring a positive guest experience.
- Have at least 2 years’ experience preferably within a high volume environment
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