Return to Work Specialist

3 weeks ago


Sydney, Australia Gallagher Full time

**About Us**:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

**Responsibilities**: Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries. Through a team geographically dispersed throughout Australia, GB provides a suite of claims management and related services out of CBD offices located in Brisbane, Sydney, Melbourne and Adelaide and in New Zealand from Auckland, Napier, Wellington, Christchurch, and Dunedin. We are proud to be one of 124 companies from 19 countries and representing 52 industry categories, named on the Ethisphere Institute's 2017 World's Most Ethical Companies list for the sixth consecutive year. The Role The Return to Work Specialist is responsible for the delivery of a personalised service, early intervention and high quality face-to-face service to workers, employers and treating health practitioners, which focuses on positively influencing and encouraging parties to participate in the return to work process and take ownership of actions. Reporting to the Team Manager, main responsibilities include: - Facilitating and attending regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals, with a view to empower and influence parties to participate in the return to work process and achieve early return to work outcomes;
- Educating and informing stakeholders on the return to work process;
- Attending medical reviews with the injured worker to promote the implementation of strategies and early intervention;
- Facilitating and monitoring medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme;
- Working closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes, review of entitlements and where possible early determinations;
- Assisting and educating employers and workers in completing any workers compensation documentation as required, ensuring technical elements of the act are explained in a language that the worker and employer can understand. Qualifications: Required: Minimum 1 year high risk claims management experience. Demonstrated strategic claims management of high risk claims. Strong technical/PC skills, customer service focus/communication. Workers compensation claim handling experience including investigation skills, resolution skills, evaluation, negotiating and reserving skills.

**Preferred**: Health or industry related qualifications. Experience in coaching and mentoring staff.

**Behaviors**:



  • Sydney, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...


  • Sydney, Australia Gallagher Full time

    **About us** Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced,...


  • Sydney, Australia Blackbook Executive Full time

    Strong opportunity for career development - Sydney based - Strong workplace health & safety culture **The Role**: Our client is an Australian leading food manufacturing company with strong company values. They are a well-known household name. **Due to growth, an exciting opportunity is available for an Injury management Health and wellbeing Coordinator to...


  • Sydney, Australia Haylo People Full time

    Established for over 50 years - Well experienced team and leader - Hybrid & Flexible working Be rewarded and gain self satisfaction through supporting the recovery at work following an injury. The cases include fairly minor injuries through to those that are more complex and mixing of physical and psychological injuries. The role provides autonomy, yet is...

  • Technical Specialist

    4 weeks ago


    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Sydney, Australia Uniting War Memorial Hospital Full time

    War Memorial Hospital (WMH) is a 3rd Schedule Aged Rehabilitation hospital, situated in Waverley, owned and operated by Uniting and part of the South Eastern Sydney Local Health District (SESLHD). Services are comprised of 24 hour inpatient care, Monday to Friday outpatient departments, several specialist community teams inclusive of Transitional Aged Care,...

  • Vehicle Return Agent

    4 weeks ago


    Sydney, Australia Avis Budget Group Full time

    **About the Role** As a Rover you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter’s vehicle and vehicle details. **What you’ll do** - Great customer in a friendly manner and help expedite...

  • Housekeeping Manager

    4 weeks ago


    Sydney, Australia Work Mantra Full time

    Work Mantra is looking for a Housekeeping Manger who will be responsible for maintaining a consistent standard of cleanliness across all guest accommodation, public areas and other facilities in line with guest expectations and policies and procedures. You will lead the day to day operations of the housekeeping department to ensure the...


  • Sydney, Australia Work Mantra Full time

    **Full Job Description** Work Mantra is looking for a Part-Time Permanent Housekeeping Room Attendant. We are seeking an individual who takes pride in what they do, is energetic, motivated and proactive and is looking for a sense of fulfilment. If this sounds like you and you want to join our incredible Work Mantra family, then read on! **What we are...


  • Sydney, Australia Sound United Full time

    Job Summary:  The primary responsibilities of this role include timely and organised logistics management of stock deliveries, stock shipments, stock warehousing, and to facilitate the customer product repairs process, liaising with Customers and the Masimo Technical Services team. This position will support the country manager with office...


  • Sydney, Australia Heinemann Full time

    For our office located at Sydney International Airport we are looking for a Customer Service Specialist. The Customer Service Specialist is a first point of contact for all customers within Heinemann Australia. The primary role of a Customer Service Specialist within the team is to respond to a variety of customer requests and inquiries within the...


  • Sydney, Australia Procare Group Full time

    Join a leading provider of Injury Management & Rehabilitation services! - Become part of our supportive, high-performing team! - Ongoing opportunities for career progression! Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a...


  • Sydney, Australia Gallagher Full time

    Overview Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced,...


  • Sydney, Australia TAL Full time

    Company Description - Join Australia’s No.1 Life Insurer - Focus on customer service, achieving better health outcomes and driving thought leadership - Career progression and excellent employee benefits **Claims at TAL** At TAL our Claims Teams are committed to providing an outstanding claims experience for our customers. We recognise that when our...


  • Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • WHS Specialist

    7 days ago


    Sydney, Australia Launch Recruitment Full time

    Purpose of the role:Monitor and evaluate Council’s exposure to risk and assist with associated functions and programs. Role Responsibilities:• Support the development, review and continuous improvement of the WHS and Injury Management systems, and practices to ensure standards comply with framework and legislative requirements.• Contribute to the...


  • Sydney, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...


  • Sydney, Australia Signify Full time

    Job Title Customer Order Specialist **Job Description**: We are Signify, previously known as Philips Lighting, and we’re looking for a Customer Order Specialist to join our Australia team based in North Ryde. As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things,...

  • Ad Tech Specialist

    4 weeks ago


    Sydney, Australia Hatch Full time

    ** This role is at Seven Network (not for Hatch)** Hatch is supporting Seven Network to find a great Ad Tech Specialist to join their Marketing team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Seven Network. **About the role at Seven...


  • Sydney, Australia Signify Full time

    Job Title Master Data Specialist **Job Description**: We’re looking for a Master Data Specialist to join our Electronics Manufacturing Operations Team in Mascot. Philips Dynalite is Signify’s global brand in connected lighting control. Based in Mascot, Sydney, the Dynalite team works alongside our global network of sales and support staff to deliver...