Operations & Admin Officer

3 weeks ago

Melbourne, Australia City of Melbourne Full time

**Casual opportunity - flexible work hours**:

- **Employee benefits program and development opportunities**:

- **$60,501 - $68,088 (base salary) + 20% Casual Loading - 11% Superannuation**

We are the City of Melbourne, a City of possibility and place to be bold and inspirational.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community. Each day, we work with passion and purpose so that together we achieve incredible things.

**Together we Make the Difference #teammelbourne**

**How this position will Make the Difference to City of Melbourne**

The Community and City Services Division puts people, families and community at the forefront of our work. It strives to ensure that Melbourne is a city for all, one that is liveable, healthy and vibrant and meets the needs of a diverse and growing population. By providing high quality information, services, programs and spaces for our community and our customers, we are building strong, connected and engaged local communities that have the tools they need to meet their potential at all stages of life.

The Waterways Team works with partners across Council and State Government in the management and development of waterways and waterfront spaces within the municipality. The team provides appropriate facilities to support diverse uses of Melbourne’s waterways.

The Operations & Administration Officer fulfils the primary customer service function of the Waterways office and provides a meet-and-greet service for arriving vessels, introduction to marina facilities and the precinct and answers enquiries from visiting boat owners. The role also assists with daily administrative functions and operational tasks ensuring the Waterways office operates efficiently and effectively, to meet both customer and team needs.

The Operations and Administration Officer will also deliver on the following;
- Provide general administrative assistance to the Waterways team
- Customer service to marina guests, community partners and internal/ external stakeholders
- Upon request, undertake other duties as assigned by the Waterways Operations Coordinator; and Waterways Business Coordinator
- Schedule bookings for commercial vessel pick-up and drop-off at passenger transfer locations under direction and in consultation with Operations Officer
- Provide a meet-and-greet service for arriving vessels, including docking assistance when required; and introduction to the Marina facilities and addressing enquiries from customers

**Selection Criteria**

All CoM employees will demonstrate an ability to articulate and demonstrate benefits of positive culture and
**City of Melbourne’s iCare values - Integrity, Courage, Accountability, Respect and Excellence;**
- Strong customer service skills with an outgoing and energetic personality so as to enhance the customer’s recreational boating experience;
- Proven ability with software packages including booking systems such as NewBook, Microsoft Office and financial management;
- Previous administration experience
- Well-developed interpersonal skills including the ability to communicate with people at all levels

**Desirable Skills;**
- Marina and/or boat handling experience and general knowledge and skills for maintenance works
- Ability to swim, CPR and basic first aid trained (or willingness to become trained)

**_Please note that the requirements of this role is to be available to work across Monday - Sunday, between the hours of 8am - 6pm, and including public holidays._**

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

**How to apply**
- Attach your resume
- Attach a cover letter responding to the selection criteria and how your previous experience would be suited to this role

Please address your covering letter to **Gary Weston - Prosecutions Coordinator, Parking Services**

Applications will be accepted up until
**11:45pm, Sunday 3 December 2023.**

City of Melbourne conducts a safety screening process for all employees including a Police and Working with Children Check. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy - City of Melbourne

To view the physical requirements of this position, please see below under Position Information.

  • Adviser Consultant-north Service Centre

    1 month ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** The next induction role starts on Wednesday, 8 November 2023. These roles are Melbourne based and we can offer hybrid working arrangements. You will need to attend the first few weeks of training on a full-time basis, but flexible working options may be available including part-time hours, condensed hours, job share or early/late shifts...

  • North Service Centre Client Consultant

    4 days ago

    Melbourne, Australia AMP Full time

    North Service Centre Client Consultant (Sydney + Hybrid) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • North Service Centre Client Consultant

    4 days ago

    Melbourne, Australia AMP Full time

    North Service Centre Client Consultant (Melbourne + Hybrid) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • Complaints Team Quality Coach-north Service Centre

    2 hours ago

    Melbourne, Australia AMP Full time

    Complaints Team Quality Coach-North Service Centre If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Advice Operations Consultant

    1 month ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** The main purpose of this role is to deliver excellent administration and support services to AMP’s Aligned and Non-Aligned advice network by completing a regulated set of business processes and maintaining effective quality, timing & risk controls within the team. A focus on problem solving and continuous improvement identified through...

  • Advice Operations Consultant

    2 weeks ago

    Melbourne, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Advice Operations Consultant

    2 weeks ago

    Melbourne, Victoria, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • North Service Centre Client Consultant

    1 week ago

    Melbourne, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Complaints Team Quality Coach-North Service Centre

    2 days ago

    Melbourne, Australia AMP Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.  For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something...

  • Learning & Organisational Development Coordinator

    19 hours ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Nsc Consultant

    1 month ago

    Melbourne, Australia AMP Full time

    NSC consultant - Be part of a high performing team - Location: Melbourne - 6 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds...

  • Associate Business Develpment Manager

    4 weeks ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** As an Associate Business Development Manager you will take ownership and accountability for the success of your individual sales budget through the development of sales & marketing plans, the management of your sales call cycle and growing the business through superior service. AMP Bank operates predominantly a business-to-business sales...

  • Sales Development Representative, Outbound

    4 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Sales Development Representative, Outbound

    2 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Pricing Manager

    5 days ago

    Melbourne, Australia AMP Full time

    Pricing Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Advice Operations Consultant

    7 days ago

    Melbourne, Australia AMP Full time

    Advice Operations Consultant If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Workplace & Employee Experience Lead

    2 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Workplace & Employee Experience Lead

    2 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Adviser Education Analyst

    6 days ago

    Melbourne, Australia AMP Full time

    Adviser Education Analyst If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Pricing Manager

    4 days ago

    Melbourne, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...