Assistant Concession Manager

2 months ago


Melbourne, Australia Country Road Group Full time

Reporting to the Concession Manager, the Assistant Concession Manager will support the Manager in building a team that is empowered to exceed. You will be responsible for assisting with the delivery of financial targets and company key performance indicators focusing on creating a warm and genuine customer service experience.

The Opportunity:

- Drive a customer centric culture, creating a warm and meaningful in store experience
- Assist in driving sales, profit and productivity, by ensuring the achievement of all KPI’s as set by the business
- Supporting the Manager by ensuring the team have an understanding of all business objectives, with a clear focus on commercial acumen
- Inspire and empower your team through collaborative leadership, training and development
- Adhere to all company behaviours, policies and procedures
- Embody our key cultural values of;
Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality

Key Attributes:

- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
- Embodying the Country Road Group can-do attitude and demonstrating CRG’s passion for our brands and customer obsessed culture.
- Assist with managing budgets, interpreting financial reports and generating efficient rosters
- Support the Concession Manager in managing the performance, productivity, training and development of a team
- Operational excellence, experience with stock control and visual merchandising
- Ability to build strong relationships with stakeholders across the business
- Fantastic opportunity for a full time sales assistant or supervisor, seeking to progress their retail career

Why work for us?
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous 40% discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

We are your daily style inspiration. We make dressing for the everyday dynamic and unapologetically bold. We believe fashion is not only what you wear, but how you wear it. We care about the details - quality, responsibility and innovation by design. We are the leaders of 24/7 style. We are Witchery.

Witchery is part of the Country Road Group, an Australian based retailer with a market leading position. Be it modern Australian designs, urban sophistication or accessories with a quirk, each brand has its own inspiring story to tell



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