Product Design Specialist

2 weeks ago


Melbourne, Australia Telstra Full time

Employment Type

Permanent

Closing Date

7 Feb 2023 11:59pm

Job Title

Product Design Specialist

Job Summary

As a Product Design Specialist, you are passionate about creating new and improved products that delivery exceptional customer experiences. You thrive on being part of a high functioning and motivated product team and working collaboratively with stakeholders on innovative products that raise the quality of the customers experience and build Telstra’s reputation as a globally innovative company. Your ability to think critically, analyse product performance, and help manage product development and enhancements is what sets you apart.

**Job Description**:
What is the focus of the role?

As a Product Design Specialist, you are passionate about creating new and improved products that delivery exceptional customer experiences. You thrive on being part of a high functioning and

motivated product team and working collaboratively with stakeholders on innovative products that raise the quality of the customers experience and build Telstra’s reputation as a globally innovative company. Your ability to think critically, analyse product performance, and help manage product development and enhancements is what sets you apart.

What you’ll do

This is how you bring your role to life:

- Work collaboratively with team members to provide support in the design of innovative product roadmaps to create competitive differentiation, growth, cost savings, and customer service improvements
- Collaborate with team members to design superior customer products, services and experiences that drive growth and profitability across multiple product portfolios and segments
- Take ownership of assigned work tasks, leveraging your knowledge and practical experience in product economics to quickly and efficiently create high quality output within agreed delivery timeframes
- Take initiative to analyse and identify product performance, market trends and commercial matters as they relate to the product or a component of a product, including competitive threats and regulatory issues
- Participate in continuous improvement initiatives within your team to help Telstra deliver great customer experiences and increase customer satisfaction
- Leverage your sound communication skills to contribute to design sessions with product and development teams to experiment and incubate great ideas that resolve customer pain points

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply


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