Junior Claims Analyst

4 weeks ago


Parramatta, Australia people2people Full time

Join Samsung Electronics as a Junior Claims Analyst responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.

**About the role**:
Communicating with customers and sales teams for all claim-related issues

Review and finalise outstanding claims and unpaid claims

Review and endorse the terms and conditions of any sales deduction promotion requests

Guide customers on the “What & How” when submitting a claim

Provide full reconciliation calculations for any rejected invoice and or partial rejection.

Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information

Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures

Answer queries regarding the verification and processing of claims

**About you**:
**The must-haves**:
Intermediate Excel i.e. pivot tables and v-lookups required. (Skills testing will be a part of the interview process)

Strong stakeholder management skills

Warm and friendly personality

High level of accuracy and attention to detail

Strong customer communication skills

Ability to work autonomously

**The nice to haves**:
Some relevant experience preferred

Experience in SAP, preferred

Relevant Diploma/Degree preferred

**The Benefits**:
Hybrid working arrangements

Onsite parking

Generous staff discount

Discounts across our retail partners

If this sounds like you, do not delay, APPLY NOW


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