Junior Claims Analyst
4 weeks ago
Join Samsung Electronics as a Junior Claims Analyst responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.
**About the role**:
Communicating with customers and sales teams for all claim-related issues
Review and finalise outstanding claims and unpaid claims
Review and endorse the terms and conditions of any sales deduction promotion requests
Guide customers on the “What & How” when submitting a claim
Provide full reconciliation calculations for any rejected invoice and or partial rejection.
Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information
Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures
Answer queries regarding the verification and processing of claims
**About you**:
**The must-haves**:
Intermediate Excel i.e. pivot tables and v-lookups required. (Skills testing will be a part of the interview process)
Strong stakeholder management skills
Warm and friendly personality
High level of accuracy and attention to detail
Strong customer communication skills
Ability to work autonomously
**The nice to haves**:
Some relevant experience preferred
Experience in SAP, preferred
Relevant Diploma/Degree preferred
**The Benefits**:
Hybrid working arrangements
Onsite parking
Generous staff discount
Discounts across our retail partners
If this sounds like you, do not delay, APPLY NOW
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