Junior Claims Analyst

1 month ago


Parramatta, Australia people2people Full time

Join Samsung Electronics as a Junior Claims Analyst responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.

**About the role**:

- Communicating with customers and sales teams for all claim-related issues
- Review and finalise outstanding claims and unpaid claims
- Review and endorse the terms and conditions of any sales deduction promotion requests
- Guide customers on the “What & How” when submitting a claim
- Provide full reconciliation calculations for any rejected invoice and or partial rejection.
- Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information
- Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures
- Answer queries regarding the verification and processing of claims

**About you**:
**_The must-haves:_**
***
- Intermediate Excel i.e. pivot tables and v-lookups required. (Skills testing will be a part of the interview process)
- Strong stakeholder management skills
- Warm and friendly personality
- High level of accuracy and attention to detail
- Strong customer communication skills
- Ability to work autonomously

**_The nice to haves:_**:

- _
- Some relevant experience preferred
- Experience in SAP, preferred
- Relevant Diploma/Degree preferred

**The Benefits**:

- Hybrid working arrangements
- Onsite parking
- Generous staff discount
- Discounts across our retail partners

**If this sounds like you, do not delay, APPLY NOW


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