Operations Service Manager
3 weeks ago
**Operations Service Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Join our Hoisting Business Line as Operations Manager (encompassing engineering and services) where you will be leading the delivery organization across the Australian market, with full accountability of running the day-to
**Your responsibilities**:
- Ensuring Orders to Cash cycle is optimized and realized as a key priority
- Contributing along with the hoisting team to new strategies to grow our offering and deliver services and projects efficiently. Executing a customer-focused Service and Operations growth strategy for the LBL, derived from the overall Business Line. Accountable for its relentless execution
- Implementing and sponsoring Health, Safety & Environment (HSE) and all other business compliance standards and regulations across all QO functions of the LBL
- Implementing agreed delivery and performance standards to ensure consistency in quality and customer satisfaction to drive a high NPS. Responsible for Quality assurance, Quality control and for the implementation of an integrated quality management system for the LBL and deliver COGS savings and all other Financial performance KPIs for the LBL
- Managing service contracts for hoisting customers across Australia and look for ways to improve efficiency across spare parts, reactive, proactive and digital services
- Guiding, coaching, motivating and developing direct and indirect subordinates. Accountable that all LBL QO functions are properly organized, staffed and directed
- Responsible to develop talent, review organizational effectiveness, performing competence assessments and continuous skill-upgrades across the LBL. Improves service availability and capability
- Providing monthly forecast and report of LBL project and service performance, including but not limited to HSE, Financials, Operations, Growth Plans, T5QI, Relex;
- Accountable for a sustainable and effective End to End (E2E) value-chain for the LBL, from Customer to Supplier and from Order to Delivery (Products, Projects & Service) and delivering LBL RELEX KPIs in line with ABB expectations
- Responsible to champion a culture of Lean Six Sigma and Continuous Improvement across the organization and deploy BL manufacturing technology and engineering process standards for the BL
**Your background**:
- Prior technical experience with complex engineering projects, such as hoists/winders or materials handling technologies, are highly desirable
- Undergraduate engineering degree or similar technical qualification and/or equivalent experience
- Active RPEQ registration would be highly desirable
- Preferably Functional Safety Certified.
- Prior experience as a manager or team leader
- 5+ years’ experience in the mining industry preferred
- Preferably prior experience working closely with customers, such as field service engineering, sales or project management
- Strong interpersonal communications skills for developing strong relationships and managing internal and external conflict
- Proficient in the English language
**More about us**:
-
Operations Manager
3 weeks ago
Fortitude Valley, Australia Empire Careers Full time**Fortitude Valley QLD 4006** **$45 /hr** **plus superannuation** - Contract/Temp- **Operations Manager**: - **Temporary Role**: - **ASAP start to 20**th** December 2024**: - **$45.00 + super per hour**: - **30 hours per week**: - **Fortitude Valley** Fantastic opportunity to join this highly regarded, boutique not-for-profit organisation, 30 hours...
-
Operations Manager
1 week ago
Fortitude Valley, Queensland, Australia Empire Careers Full timeFortitude Valley QLD 4006$45 /hrplus superannuation Contract/Temp Operations Manager:- Temporary Role:- ASAP start to 20th December 2024:- $ super per hour:- 30 hours per week:- Fortitude ValleyFantastic opportunity to join this highly regarded, boutique not-for-profit organisation, 30 hours per week. The Operations Manager position is a leadership role and...
-
Operations Manager
4 weeks ago
Fortitude Valley, Australia Porter Davis Full timeCompetitive Salary | Laptop Mobile | Great perks | Flexiable Working Arrangement - Opportunity to join one of Australia's Professional Major Builder - Lead a dynamic and motivated team to achieve business goals **Full Job Description**: Porter Davis is a building company, right? Yes, we are, but we’re also so much more. We’re a group of passionate...
-
Operations Manager
3 weeks ago
Fortitude Valley, Australia JLL Full timeJLL supports the Whole You, personally and professionally. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better,...
-
Operations Manager
3 weeks ago
Fortitude Valley, Australia JLL Full timeJLL supports the Whole You, personally and professionally. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better,...
-
Operations Manager
3 weeks ago
Fortitude Valley, Australia JLL Full timeJLL supports the Whole You, personally and professionally. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better,...
-
Operations Manager
1 week ago
Fortitude Valley, Queensland, Australia JLL Full timeJLL supports the Whole You, personally and professionally.At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better,...
-
Operations Manager
1 week ago
Fortitude Valley, Queensland, Australia JLL Full timeJLL supports the Whole You, personally and professionally.At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better,...
-
Field Supervisor
1 week ago
Fortitude Valley, Queensland, Australia Service Stream Full timePrimary LocationQLD - Fortitude ValleyJob Description SummaryService Stream's Telecommunications division is on the lookout for a dynamic and skilled Field Supervisor to join our team working on the Service Excellence contract.About the RoleNature of position: Permanently in full-timeLocation: Southeast QLDReporting Line: Field Service ManagerYou will...
-
Service Manager
3 weeks ago
Fortitude Valley, Australia Baby Bunting Full timeGrowing Australian business with genuine career opportunities - Tuesday - Saturday Roster - Customer Service Manager - 3IC At Baby Bunting, we believe our people and our values make the difference and set us apart in the industry. Every day, our diverse and dedicated store team members provide expert product knowledge to support mums, dads, grandparents,...
-
Operations Manager
1 week ago
Fortitude Valley, Queensland, Australia John Holland Full timeFortitude Valley, QLD, AU, 4006About the role:At John Holland, our purpose is simple, we transform lives with everything we do. We've always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.That's our difference. Deep experience and capability with a genuine care about creating better...
-
Service Delivery Manager
3 weeks ago
Fortitude Valley, Australia Damstra Technology Full timeCompany Description Damstra Technology is an ASX-listed Australian provider of integrated workforce management solutions, serving multiple industry segments across the globe. Protecting and connecting everything that is important in our customer’s world is the ethos that run true in everything that we do. We develop integrated hardware and...
-
Service Delivery Manager
1 week ago
Fortitude Valley, Queensland, Australia Damstra Technology Full timeCompany DescriptionDamstra Technology is an ASX-listed Australian provider of integrated workforce management solutions, serving multiple industry segments across the globe. Protecting and connecting everything that is important in our customer's world is the ethos that run true in everything that we do.We develop integrated hardware and...
-
Field Supervisor
4 weeks ago
Fortitude Valley, Australia Service Stream Full timePrimary LocationQLD - Fortitude ValleyJob Description SummaryService Stream’s Telecommunications division are seeking an energetic and experienced Field Supervisor to work on our Service Excellence contract.About the RoleNature of position: Permanent - Full TimeLocation: SEQLDReporting Line: Field Service ManagerYou will be responsible for providing...
-
Services Manager
3 weeks ago
Fortitude Valley, Australia John Holland Full timeFortitude Valley, QLD, AU, 4006**About John Holland**: At John Holland, our purpose is simple, we transform lives with everything we do. We’ve always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work. That’s our difference. Deep experience and capability with a genuine care about...
-
Service Manager
1 week ago
Fortitude Valley, Queensland, Australia Baby Bunting Full timeGrowing Australian business with genuine career opportunities Tuesday Saturday Roster Customer Service Manager 3ICAt Baby Bunting, we believe our people and our values make the difference and set us apart in the industry.Every day, our diverse and dedicated store team members provide expert product knowledge to support mums, dads, grandparents, and carers...
-
Operations Associate Manager
1 week ago
Fortitude Valley, Australia Williams Sonoma Full time**Responsibilities**: - Provide exemplary customer service to both internal and external customers - Drive daily associate processing productivity in line with company standards - Ensure daily compliance with workplace health and safety (WHS) regulations - Adhere to all Company Policies and Procedures - Maintain open and closing standards of Back of House...
-
Field Supervisor
1 week ago
Fortitude Valley, Queensland, Australia Service Stream Full timeDescription Summary Service Stream's Telecommunications division are seeking an energetic and experienced Field Supervisor to work on our Service Excellence contract. About the Role Nature of position: Permanent - Full Time Location: SEQLD Reporting Line: Field Service ManagerYou will be responsible for providing direction and supervision of...
-
Field Supervisor
4 weeks ago
Fortitude Valley, Australia Service Stream Full timeDescription Summary Service Stream’s Telecommunications division are seeking an energetic and experienced Field Supervisor to work on our Service Excellence contract. About the Role Nature of position: Permanent - Full Time Location: SEQLD Reporting Line: Field Service ManagerYou will be responsible for providing direction and supervision of...
-
Services Manager
1 week ago
Fortitude Valley, Queensland, Australia John Holland Full timeFortitude Valley, QLD, AU, 4006About John Holland:At John Holland, our purpose is simple, we transform lives with everything we do. We've always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.That's our difference. Deep experience and capability with a genuine care about creating...
