Retail Shop and Events Manager

7 months ago

Melbourne, Australia SpellBox Full time

_Welcome to Spellbox, a place of bewitching magick where spells, potions and charms awaken the heart and mind to beauty and wonder._
- Work from our beautiful & enchanting shop in Melbourne CBD’s iconic Royal Arcade.
- Lead the launch of our brand-new events space, the Spellbox Cauldron
- Partner with a creative & successful business owner & help grow the business.
- Great working hours, Monday to Friday, 38 hour week with a 9am or 9.30am start.
- Attractive full-time permanent salary & conditions on offer

Bring your team leadership & retail management know-how to our growing team - and help us expand & deliver _even more _magick to Melbourne.

If you;
- Have a good stamina for work and maintain positive & consistent levels of energy throughout the working day;
- Take pride in being proactive, enjoy taking on new work challenges and like to be one step ahead;
- Enjoy taking the lead, providing clarity and guiding others in the right direction.
- Bring a positive, open-minded and enthusiastic mindset to work each day; and,
- Like solving problems, discovering better ways to do things and analysing data and numbers to see what’s happening in the business..

** then WE NEED TO BE SPEAKING TO YOU**

For 22 years now, Spellbox has operated from it’s beautiful and enchanting shop in Melbourne’s iconic Royal Parade - a place of bewitching magick where spells, potions and charms awaken the heart and mind to beauty and wonder. Each item in the Spellbox product range is woven from mystic lore and the magick of nature and then assembled and blessed at the Spellbox workshop. The business expands this year with their soon to launch events space which will be named the Spellbox Cauldron and will host individual and team readings, marriage blessings and other magickal events. The 13 members of the Spellbox Team continuously work towards providing each and every person who visits the shop with a magickal experience. The business continues to go from success to success with support from their loyal customers.

**About the Position**

Reporting through to the business owner, your primary objective will be to lead the Spellbox Team of 13 team members to deliver great results and a magickal customer experience.

The Spellbox business currently consists of a Retail Shop and a developing Online Shop and is soon to launch their brand new events space, perfectly named the ‘Spellbox Cauldron’ - which will be used to host and run events as well as provide the perfect production space for the team to craft and make a number of their original products that are sold in the shop and online.

Important to your success in this role will be your organisation, planning, problem solving and process improvement abilities. Learning and understanding the different aspects of the business will be challenging [production, shop, events & online], same too will be learning and understanding the current business systems and processes that are used by the team in their work each day. A key focus of your role will be to help the business become better organised and more efficient and to identify better ways to do things.

Responsibilities and tasks will include things like;
- Reviewing team member roles and their job descriptions;
- Hiring and onboarding new team members;
- Developing team members through mentoring, providing feedback and supporting them to grow.
- Managing the team rosters;
- Delegating and assigning of day-to-day activities and work tasks to team members;
- Leading by example and setting the standards for the team to follow;
- Reviewing the current processes and systems in place and identifying and implementing better systems and ways of working;
- Overseeing the management of stock and building relationships with supply partners;
- Reviewing the business finances and monthly profit and loss results with the business owner and providing analysis and insights;
- Getting involved with the promotion and marketing of the business; and,
- Identifying new potential products and services to further the success of the business.

**Right fit for you?**

This position is ideally suited to an experienced Retail Manager who has a passion for beautiful retail spaces, creating and improving business systems and processes and a desire to lead a unique team that is going through a significant growth phase.

Additional Selection Criteria includes;
- Strong planning and organisational skills - complemented by a methodical approach and strong attention to detail;
- Excellent communication skills - you will be an honest and clear communicator who connects well and engages others;
- The knack for problem-solving - you’ll view problems as opportunities and persist until the best solution is found, and;
- Good computer & social media skills - we’re in search of a ‘tech savvy’ individual who can bring fresh ideas and new efficiencies.

**To apply**

**Applications submitted using the above link will be given priority**

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