Customer Service Representative

4 days ago

Hamilton, Australia BlueScope Full time

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

**The Opportunity**

Come and discover the opportunity to join our Ranbuild business in our team as a Customer Service Representative. Ranbuild is a market leader in the pre-engineered building market and has been supplying sheds, garages and steel buildings for over 70 years, specialising in the commercial, residential, rural and equine markets.

Are you someone who thrives on meaningful interactions and is eager to take your career to the next level? Come and discover the opportunity to join our Ranbuild business at our Hamilton office as a Full-Time - Customer Service Representative. If you are a strong communicator who is able to learn new systems and provide our customers with exceptional service, then this role may be perfect for you. Being someone who is keen to solve problems, take initiative and a passion to grow your skillset, you will be part of a high performing team contributing to business outcomes.

**What Will You Do?**

Working with a friendly and inclusive team, you will be a key contact for sales and service enquiries. This will see you:

- nurturing leads by following up on quotations and inquiries, converting them into rewarding sales opportunities
- partner closely with internal stakeholders including sales, commercial, and technical teams to exceed customer expectations
- nurturing and growing relationships with Dealers to uncover new business opportunities and foster enduring partnerships
- be part of a team that champions innovation, empowering you to enhance internal processes and enrich our value proposition

**More About You**

We’re expecting you to be a highly collaborative and influential communicator, who has a passion for continuous learning. In addition, you will bring:

- exceptional customer service and communication skills, both written and verbal
- experience or exposure to the construction industry would be highly desired
- high attention to detail and ability to manage multiple tasks simultaneously
- the ability to influence and build rapport with internal and external stakeholders
- problem-solving skills and ability to liaise with management and relevant teams on a range of matters
- demonstrated computer literacy, with experience in data entry and MS Office

**Why BlueScope**

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

- ** receive a competitive salary package** with the added perk of a quarterly bonus
- ** generous paid parental leave including** continued super contributions while you’re on leave
- ** create and deliver innovative solutions** that drive transformation in our business
- ** keep growing **through continuous learning and development opportunities
- ** enjoy the sense of belonging** that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

**Together we can make a world of difference.**
- Applications close Friday 15 March 2024._

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