Ndis Office Assistant and Social Media Content

The NDIS (National Disability Insurance Scheme) Support Coordinator plays a crucial role in assisting individuals with disabilities in navigating the NDIS system and accessing the support services they need. This position requires a compassionate, organized, and detail-oriented individual who can effectively communicate with clients, families, service providers, and other stakeholders to ensure the best outcomes for participants.
- **Responsibilities**:
Management of rostering for staff of ABC Team while responding to their enquiries in a timely manner.

Assisting with processing of fortnightly staff payroll, approving shifts and

Assisting with client services and general enquiries

Assistance with recruitment processes including drafting employment contracts, following up HR requirements and providing training to new staff when required.

Reception and other administration duties where required

**Social media**

Conceptualize, create, and curate engaging content for social media platforms including but not limited to Instagram, Facebook, Twitter, LinkedIn, TikTok, and YouTube.

Produce high-quality visual and written content including images, videos, GIFs, infographics, and blog posts that resonate with our target audience.

Engage with followers and respond to comments, messages, and inquiries in a timely and authentic manner.

Develop and execute content calendars aligned with brand objectives, seasonal campaigns, and industry trends.

**Qualifications and Skills**:

- Bachelor’s degree in a relevant field (e.g., Social Work, Disability Studies, Business Administration) preferred.
- Previous experience in disability services, case management, or administration, particularly within the NDIS framework.
- Strong understanding of NDIS policies, procedures, and legislation.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders.
- Proficiency in using computer software and databases for data entry, document management, and reporting.
- Demonstrated ability to prioritize tasks, meet deadlines, and work efficiently in a fast-paced environment.
- Commitment to confidentiality, integrity, and ethical conduct in handling sensitive information and client interactions.
- Knowledge about social media platforms and ability to demonstrate creativity.

**Additional Requirements**:

- Working with Children Check
- National Police Clearance and NDIS Screening Check, willingness to obtain.
- Valid driver's license and access to a reliable vehicle (if travel is required).

**Job Type**: Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: 20 per week

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Shift work

Supplemental pay types:

- Bonus
- Commission

Work Authorisation:

- Australia (required)

Work Location: In person