Transformation Consultant
2 weeks ago
Have you always wanted to work for Australia’s largest Health and Care company?
The objective of this role is to be a key contributor in supporting Analytics, Insights and Claims Integrity to deliver their vision of making healthcare affordable and helping to execute on the Health Insurance Strategy. You will support the General Manager of Analytics, Insights and Claims Integrity to deliver a broad range of transformation activities based on strategic objectives.
The role demands an independent operator, motivated and driven to achieve results yet has a flexible yet creative approach to a broad range of problems. This is a fantastic opportunity for someone looking at accelerating their career and developing skills to step up into a leadership role.
**How will I help?**
- Support the execution of the Analytics, Insights and Claims Integrity roadmap through wide engagement within the team and in other areas of the business.
- Document and prepare reports/ papers/presentations in support of the transformation agenda.
- Liaise with cross functional teams to identify pain points, opportunities, and areas where processes can be optimised or redesigned, achieving strong return on investment.
- Assist the Analytics, Insights and Claims Integrity leadership team in the development of opportunities and identification of capability or operational gaps that need to be filled.
- Assist with designing and implementing new operating models for the teams, helping the functional leads to define qualitative/ quantitative metrics and coach team members on new ways of working.
- Provide support in coaching and upskilling functional teams within Analytics, Insights and Claims Integrity to think differently and maximise outcomes through sustained change.
- Support requirements gathering via workshops, interviews and desktop research.
- Use data to determine root causes of problems and ensuring proposed solutions are sustainable from the people, process and technology perspective.
**What’s in it for me?
When you work at Bupa, we support your career and your lifestyle. We want to reward and celebrate our people. With a healthy work/life balance, leadership support, reduced private health cover, study leave and a commitment to promoting from within. Health and wellbeing is our top priority and it’s at the heart of everything we do. And we’ll make sure you feel it every day.
**What do I need?**
- Degree qualified or equivalent with 2-3 years of relevant working experience.
- Possession of project management related certifications (e.g. PRINCE2, Lean Six Sigma, Agile, etc.) is favourable but not required.
- Any further studies or demonstrated self-learning will be highly regarded.
- Experience in supporting a large team with transformation, organisational change, process optimisation or innovation projects, delivering commercial outcomes with a service-based industry.
- Experience in helping to influence a diverse range of stakeholders through compelling business
- Strong written and presentation skills and the ability to convert data into insight and prepare compelling, persuasive reports and presentations
**What is it like to work there?**
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.
Bupa Asia Pacific operates in Australia, New Zealand, and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical, and hearing services.
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