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Case Coordinator

2 months ago

Springwood, Australia Ram Care Full time

**Ram Care is Aged Care service Provider, dedicated to caring for you and your family.**

We are seeking for experienced NDIS Case Coordinator to start with us ASAP. We are a small team in springwood office and happy to share that we are growing each year. The hours are Monday to Friday 8:30-4:30pm.

**ABOUT THE ORGANISATION**

We provide services from: Support Patients with My Aged Care Registration / Support / Navigation, Aged Care Specialist Adviser support, Arrange ACAT Assessments, Helping Patients with Home Care Packages, Organising Emergency in home care, Emergency Equipment Hirez and NDIS.

We Pride on the high standard of our staff and they passion they have for our clients, one thing all our staff have is a can-do attitude.

**ABOUT THE ROLE**

Become a part of a dedicated and passionate team, work alongside with Case manager, other Case Coordinators and Rostering Team to ensure effective delivery of services. Your days will be filled with wonderful experiences as you meet with our clients, get to know them and their preferences, coordinate their care and support needs, achieving the very best practice care and support for them.
- "Support to help a participant understand their plan, connect with NDIS providers and community, mainstream and other supports to get the most out of their NDIS plan"_

**Responsibilities**:

- Experience working in the care sector as a Care Coordinator or in a role related to the NDIS.
- Strong understanding of NDIS Service Models
- Strong capability to effectively coordinate clients care and support services
- Calm and Caring with Excellence in client customer service
- Exceptional organisation skills
- Able to commit to continuous improvement
- Ability to work independently and also as a team ( team player)
- Demonstrated Empathy, Understanding, and Experience of working with vulnerable people living with Dementia.

**About You**:

- A can-do attitude and genuine interest in helping other
- Experience with challenging behaviours
- Practical understanding of Hygiene assistance and commitment of care
- Reliable and emotional stability
- Strong communication and organisation skills
- understanding of confidentiality
- Attention to detail and problem-solving skills

**Qualifications/Experiences**
- Previous care coordination experience - minimum 1-2 years
- Relevant qualifications or experience in leading direct care staff.
- Computer proficiency
- must have organisational and time management skills
- Professionalism
- Able to handle stress
- National Police Check
- Current within 6 months or willing to obtain

**Salary**: From $29.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
PPE when appropriate

**Language**:

- English (preferred)

Licence/Certification:

- National Police Certificate (required)
- Full Driver Licence (required)

Work Authorisation:

- Australia (preferred)

Shift availability:

- Day Shift (preferred)

Application Deadline: 25/05/2023

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