Digital Engagement Officer X 3

4 weeks ago

Sydney, Australia University of New South Wales Full time

**Job no**: 514759

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Information Technology, Marketing / Communications

**Digital Engagement Officer x 3**
- **Employment Type: Full time (35 hours per week)**:

- **Duration: 12-month fixed term contract**:

- **Remuneration: From $91,472-$97,579 (depending on experience) + 17% super + leave loading**:

- **Location: Kensington, NSW (Hybrid Working)**

The portfolio of External Engagement is responsible for connecting the University with core stakeholders including philanthropists, alumni, government, volunteers, the media, and the broader community. It is made up of six collaborative and high performing teams: Strategic Communications, Development, Centre for Ideas, News and Content, External Engagement and Operations.

The Digital Engagement Officer is responsible for working within the Web Operations and Transformation team to consolidate, harmonise and improve UNSW’s vast and disparate digital eco-system. The role will work closely with the Full stack development and UX Design teams to facilitate numerous digital projects, ensure operational continuation and will largely focus on stakeholder, end-to-end project management while transitioning faculty and divisional sites onto a new digital ecosystem.

In addition to project consolidation and optimisation, the Digital Engagement Officer also provides UNSW’s stakeholders with a ‘one-stop’ shop for all digital requests - including, but not restricted to, website and content updates, usability, configuring, information architecture, design, Search Engine Optimisation (SEO) Strategy, and new website builds.

The role of Digital Engagement Officer reports to the Front End Production Developer Lead and has no direct reports.

**Responsibilities**
- Participate fully as part of the Web Operations and Transformation team, providing a respected and valued service by contributing to the smooth running of the unit and delivering a highly customer-focused service.
- Work closely with the team and other team members across UNSW to deliver digital projects across multiple Content Management Systems (CMS) including Drupal and AEM.
- Leverage your passion for ‘best practice’ to make content updates, create microsites and campaigns across multiple CMS and train internal stakeholders.
- Collaborate on original website design ideas and present recommendations to internal stakeholders.
- Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas.
- Support the wider Digital Transformation team in project related tasks.
- Consult with clients to ensure best practice for web design, content presentation and effective site structures.
- Collaborate with Front End Production Development Lead to provide training for publishing administrators to content management and ensure compliance with accessibility and brand for UNSW digital ecosystem.
- Assist in delivering web reports via Google Analytics.
- Ensure all pages are optimised for Search Engines ranking.

**Skills and Experience**
- Demonstrated experience with HTML, CSS and configuration using a multitude of CMS preferably Drupal and Adobe Experience Manager.
- Proven experience in end-to-end digital project management using proven project methodology (for example Agile).
- Demonstrated experience in Search Engine Optimisation and IA discovery and creation e.g. Optimal workshop, Site Improve, Grammarly, ClearScope, GA, Crazy Egg.
- Familiarity with online web publishing processes and package i.e. Drupal, AEM and CRM Dynamics, would be highly regarded.

**To Apply**: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

**Benefits and Culture**
- Flexible hybrid working
- Additional 3 days of leave over the Christmas Period
- Access to lifelong learning and career development
- Progressive HR practices
- Discounts and entitlements

**Contact**

Amy Denney

Talent Acquisition Coordinator

**Applications close**:11.55pm, Thursday 30th March
- UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. _
- The University reserves the right not to proceed with any appointment._

Position Description

**Advertised**: 16 Mar 2023 AUS Eastern Daylight Time
**Applications close**: 30 Mar 2023 AUS Eastern Daylight Time

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