Collections Officer

3 weeks ago


Sydney, Australia Bingo Industries Full time

Start**Please wait...**

**Date**:12-May-2023

**Location**: Sydney, NSW, AU

**Company**:Bingo

BINGO is a fully integrated recycling and resource management company that provides solutions across the entire waste management supply chain in New South Wales, Victoria, and Queensland.

In 2021, a consortium led by Macquarie Infrastructure and Real Assets (MIRA) acquired BINGO Industries. MIRA is one of the world's leading alternative asset managers and forms part of the ASX-listed Macquarie Group Limited (ASX:MQG).

**How are you important to us?**

The Collections Officer works within our Finance Operations team and reports to the Group Credit Manager. The purpose of your role is to manage the debt recovery performance of your own dedicated portfolio of clients and to provide financial, administrative, and reporting services.
- Take ownership of your client portfolio to ensure debts are minimised and payment terms adhered.
- Manage inbound and outbound calls, providing outstanding customer service to clients and stakeholders.
- Utilising your problem-solving skills to investigate and resolve account/invoice related disputes to recover overdue accounts.
- Daily reconciliation of remittance advice and allocation of funds paid.
- Maintain or exceed KPIs against productivity, performance across debt portfolio.
- Create and maintain weekly, monthly, and ad hoc reports as requested.

**What you bring**:

- Accounts receivable or collections officer experience with high volumes of inbound queries and customer accounts.
- Microsoft Dynamics’ or similar system experience will be highly regarded.
- Strong attention to detail.
- Able to work at pace, under pressure and to deadlines.
- Drive to meet and exceed targets/KPI’s.
- Able to work autonomously and as part of a team.
- Excellent written and verbal communication skills.

**What we offer you as a GOgetter**:

- When you join the BINGO family, you have the chance to be rewarded with $1500 for every person you refer to BINGO
- Hybrid working model to help you balance work and life
- Buy a new car through our novated lease partners, FLEETPLUS.
- Our employee support partner, Sonder, provide our employees and their loved ones with the wellbeing support everyone deserves.
- A strong, employee and safety driven company culture.
- Training and progression opportunities within the BINGO family.

Start**Please wait...


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