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Assistant Village Manager

2 months ago

Brighton, Australia Lendlease Full time

The Business

Lendlease Retirement Living is one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.

Set in a beautifully landscaped gardens, Classic Residences in Brighton East sets the scene for an exceptional retirement. With an extraordinary array of amenities, wellness programs, dining options, recreation and social activities, this warm community and friendly colleagues sets the foundation to a rewarding career.

The Role

An exciting opportunity has become available for an Assistant Village Manager to join Classic Residences in Brighton East.

Reporting to the Village Manager, your key accountabilities in this role will include:
- Implementing operational plans & projects- Ensuring compliance with all laws and regulations applicable to the village- Implementing company policies, strategies and plans to maintain residents’ satisfaction- Assisting with running of village events, social calendar and activities- Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance- Providing assistance with the preparation of budgets, assist with budget issues and financial processing- Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.- Overseeing the rostering, quality and delivery of hospitality services

Having a vibrant people-centric focus will see you thrive in this role, as will:
- Exceptional communication and interpersonal skills- Excellent customer service skills- Excellent computer literacy - including the Microsoft Office Suite- An ability to balance different priorities and manage day-to-day expectations for the residents and their families- Willingness to learn and professionally develop, along with a proactive and can-do attitude.- Experience with budgeting (desirable)- Level 2 First Aid Certificate & CPR Certificate - or be willing to obtain- Ideal for those from a Customer Service, Property or Hospitality management background

**Benefits**:
- Bonus scheme and options for salary sacrificing- Training and working with a supportive and fun team- Career development and growth opportunities- Health & Wellbeing Program- 18 weeks paid parental leave for primary carers- 3x extra Wellbeing days per year

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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