Digital Specialist

3 weeks ago

Sydney, Australia Microsoft Full time

**Why Microsoft**

The Digital Cloud Acquisition team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.

As an Enterprise Digital Specialist within Digital Cloud Acquisition, focused on Security solutions, you will create awareness with our customers on how to turn possibility into reality with the world's most comprehensive approach to security. You will drive the day-to-day execution of Microsoft's strategic business priorities - turning leads into opportunities and selling best-in-class cloud services and platforms - building digital transformation momentum for our customers, partners, and Microsoft.

Microsoft continues to invest in cybersecurity and research, to provide our customers with solutions that secure devices, identities, apps, clouds—the fundamental fabric of our customers’ lives—with the full scale of our comprehensive multicloud, multiplatform solutions.

This role is flexible in that you can work up to 50% from home.

**Responsibilities**:
**The purpose of this role**

**Responsibilities**:

- Customer First Mindset - engage with and enable our customers and key decision-makers to deliver a connected customer experience and drive customer satisfaction through digital sales excellence, empowered by world-class data, marketing systems, and platforms.
- Meet operational standards and maintain reporting accuracy for key center metrics - including response rates, prospecting, activity tracking, pipeline conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
- Collaborate, communicate and share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
- Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
- Effectively turn digital signals, qualified Account-based marketing leads, and customer insights into opportunities and qualified revenue pipeline for large/global enterprise customers across industries.
- Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.
- Develop a strong understanding of your customers, their security challenges, and strategic business objectives to identify their core security needs and connect them with our Security solutions.

**Qualifications**:
**What skills do you need to have?**

Required/Minimum Qualifications
- 6+ years sales and negotiation experience; OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience.

Additional or Preferred Qualifications
- 7+ years sales and negotiation experience; **OR** Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years sales and negotiation experience or related work or internship experience; **OR** Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 1+ year(s) sales and negotiation experience or related work.
- 2-5+ years experience selling cloud services and/or security solutions to large/global enterprise customers
- Proven self-starter able to work towards delivery of goals as best practices are being developed
- Strong presentation, written, and verbal communication skills
- Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Knowledge of enterprise software solutions and cloud platform competitor landscape.
- Demonstrate the business value of Microsoft's solutions with an understanding of Microsoft's strategies and products relative to major Microsoft competitors.
- Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment
- Experience in building and maintaining Executive level (CXO) stakeholder relationships and leading value proposition conversations aligned to customer priorities a

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