Benefits Payment Consultant

4 days ago

Burwood, Australia UniSuper Full time

Great admin focused position within Australia’s hidden superannuation gem
- Be part of an organisation undergoing a time of exciting transformational change
- Additional 3 days paid leave over the Christmas period and competitive incentive bonus

**About US**
UniSuper is Australia’s best kept Superannuation secret. The $110B fund recently opened to the public and we need your help to spread the word about Australia’s hidden superannuation gem.

This is the fund for Australia’s best thinkers, creators and investigators who want to do the right thing to shape a better tomorrow. We come to work every day to ensure our members create a future worth retiring for that doesn’t cost the earth.

It is an exciting time to be part of UniSuper with great opportunities for ambitious individuals who really want to make their mark.

**The role**
Work within a fantastic team that ensures all administrative tasks including exception reporting, quality checking and day to day transactions are completed by agreed timeframes. Whilst providing quality and timely customer service you will also:

- Quality checking and processing superannuation withdrawals via phone and written requests
- Respond to written, phone and electronic enquiries from members, employers and Superannuation Officers

**About you**
You will have exceptional attention to detail, excellent organisational skills and an ability to work as part of a team. The ability to deal with competing priorities and work to deadlines is equally important, as well as:

- Previous superannuation experience
- Excellent communication and interpersonal skills
- Sound information technology and numeracy skills including MS Office
- Proven customer service experience

**What US Offer**
We’re passionate about knowledge and sharing it amongst our members and our employees. We believe that a better future is ours to make. We take a long-term outlook and will invest in our employee’s development and training. With an open culture where all roles can flex you will also receive:

- A personal development plan and yearly funding to support your career goals
- Competitive salary with 17% super and highly achievable performance incentive
- Additional 3 days paid leave over the Christmas period - equating to 5 weeks leave
- Generous well-being program
- Paid Culture & Community days and flexible working options
- Hybrid working opportunity allowing you to build collaborative relationships with your colleagues in office 60% of the week

If you feel you have the experience and skills required for this role, please apply
- Please note, some travel may be required in this role.

**Think Great. Create Great.**

**#creategreat

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