Customer Service Officer

3 weeks ago

Wetherill Park, Australia Senior Leadership InfraBuild Full time

**About the role**:
**ARC (The Australian Reinforcing Company)**, is currently seeking a Customer Service Officer to join our tight-knit team at the **Wetherill Park**branch where you will be working closely with sales and operations to deliver an outstanding customer experience.

This position would be a suitable opportunity for someone looking to build on their existing customer and sales experience.

The hours for this role will be Monday to Friday from 6:00 am - 2:00 pm

Your responsibilities:

- Trouble shooting customer sales queries and answering any questions
- Upselling and providing quotes to customers
- Sales data entry, general invoicing, administration and purchasing

We are looking for someone who is customer service focused, has a high attention to detail and thrives working in a fast-paced environment.

You will also have:

- Experience in a similar customer service role
- The ability to build relationships with a diverse range of clients
- Excellent verbal and written communication skills
- A can-do attitude and a strong desire to learn and develop your skillset
- Team player and can multi-task well

**Key Benefits**:
Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.
- **Generous parental leave**: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
- **Access to long service leave after 5 years**: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
- **Employee Benefits Program**: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
- **Accessible learning available to everyone**: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.
- **Corporate rates for private health insurance**: Nib Health Insurance offers discounted cover for employees.

**About Us**:
The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

**Why Work Here?**:
We offer more than just a job; we provide a dynamic environment built on **three pillars** that define our commitment to both our team and our industry.
- **Work with a greater purpose**:Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
- **Work well - live better**:**We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
- **Build your own future**:Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
- Agencies should note that unsolicited resumes will not be accepted to this position, and GFG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved processes._

**We are a 202**4 Circle Back Initiative Employer - we commit to respond to every

  • Customer Service Officer

    4 weeks ago

    Wetherill Park, Australia Alexander Appointments Full time

    $35 per hour + Super | Monday to Friday - Excellent team environment | South Western Sydney location - ASAP Start | 6-Month Estimated Assignment **Customer Service Officer - Manufacturing** - **$35 per hour + Super | Monday to Friday**: - **Excellent team environment | South Western Sydney location**: - **ASAP Start | 6-Month Estimated...

  • Dispatch Customer Service Officer

    6 days ago

    Wetherill Park, Australia HR Ambassador Full time

    Job description Our client is a leader in the **furniture industry** and is looking for an experienced **Despatch coordinator **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and...

  • Customer Service Delivery Associate

    7 hours ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    About the PositionWe are looking for a highly organized and detail-oriented Digital Project Coordinator to join our team. As an Assistant Project Officer, you will provide administrative support to project managers and assist with project coordination.Key ResponsibilitiesProvide administrative support to project managers, including coordinating meetings and...

  • Customer Service Officer

    3 days ago

    Wetherill Park, Australia Strategy One Human Resources Full time

    **Job Description**: Based in Wetherill Park, this well established organisation, who are continuously growing in an exciting industry, is currently looking for an experienced Customer Service Officer to join their team. We will be interviewing immediately for an ASAP start. You will be responsible for: - Answering calls & enquiries relating to products,...

  • Customer Service Officer

    1 day ago

    Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Protech are looking an experienced **Escalations Coordinator** to perform work with our client, located in Wetherill Park on a fulltime permanent basis. **ABOUT THE ROLE** - Immediate Start - Full-Time - Monday - Friday 9am-5pm **KEY RESPONSIBILITIES** - Be the point of escalation for Customer Care team members to resolve issues as required to ensure...

  • Customer Service

    5 days ago

    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...

  • Customer Service

    24 hours ago

    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...

  • Customer Service

    1 week ago

    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...

  • Inbound Customer Service

    2 weeks ago

    Wetherill Park, Australia HR Ambassador Full time

    **Immediate start**: - **Career development**: - **Supportive team environment** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has...

  • Customer Service Representative

    4 weeks ago

    Wetherill Park, Australia Fuse Recruitment Full time

    **Wetherill Park NSW 2164** **$70000 - $72000 per annum** **Full time** **The Company** Our client is a leading Australian Manufacturer of quality industrial paints, lubricants, corrosion protection and epoxy products across Australia in the Mining, Construction, Automotive & Aerospace, Bridges and Wind Turbines Industry. Due to ongoing growth, we now...

  • Customer Service Administrator 5296

    2 weeks ago

    Wetherill Park, Australia Cross Check Australasia Pty Ltd Full time

    National Building Product Solutions Company - Permanent Full-Time ‘In Office’ Position - Based in Wetherill Park, Onsite Parking **The Company** Our client is an Australian market leader that manufacturers, distributes and installs quality building product solutions for the residential and commercial building sectors. They are seeking to appoint a...

  • Internal Sales

    2 weeks ago

    Wetherill Park, Australia FlameStop Australia Full time

    FlameStop Australia is a manufacturer and wholesaler of fire protection products to companies in the fire industry. Due to sustained growth we are looking for an **Internal Sales / Customer Service person**to join our dynamic and growing team. **About the role** The role is full of variety but mainly involves providing a high level of customer service &...

  • Customer Service Coordinator

    1 day ago

    Wetherill Park, Australia Nick Scali Full time

    **Company Description** As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across...

  • Customer Service/counter Sales

    2 weeks ago

    Wetherill Park, Australia Allens Industrial Products Full time

    **THE BUSINESS** Allens Industrial Products is a privately owned and operated Specialist Industrial Safety Supplier. Established for nearly 25 years and with branches & warehouses in Brisbane, Sydney & Melbourne, Allens has a focus on service as its No.1 priority. This is an opportunity to join our small, but highly motivated and dedicated team within our...

  • Assistant Project Officer

    7 hours ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    About the JobWe are looking for a skilled Project Administration Specialist to join our team. As an Assistant Project Officer, you will work closely with project managers to deliver projects on time and within budget.Key ResponsibilitiesProvide administrative support to project managers, including coordinating meetings and preparing documentsAssist project...

  • Customer Service Manager

    2 days ago

    Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Are you an experienced leader with a passion for solving complex customer cases and managing high-performing teams? We’re looking for a **Customer Service Manager** to join a national company in Western Sydney. **The Role**: - Monday - Friday - Excellent working conditions - Growing team **Key Responsibilities**: - Lead and manage a team of customer...

  • Customer Service Supervisor

    2 weeks ago

    Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Are you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues and leading teams to success? If so, we have the perfect opportunity for you! As our **Customer Service Supervisor - Escalations**, you will oversee our dedicated escalations team, ensuring that customer concerns are resolved to company...

  • Customer Service Administrator

    4 days ago

    Wetherill Park, Australia O'Brien Glass Industries Limited Full time

    **Due to maternity leave, our Wetherill Park Glazing Branch is seeking a highly motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.** **About us**: At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24...

  • Customer Service/retail

    1 day ago

    Wetherill Park, Australia Gotcha Tea Wetherill Park Full time

    Are you a passionate tea lover with a flair for exceptional customer service? Gotcha Tea, one of the leading bubble tea brands, is seeking enthusiastic individuals to join our team at our Wetherill Park location. If you're looking for an exciting opportunity in the vibrant world of bubble tea, this job is for you! As a Bubble Tea staff member at Gotcha Tea,...

  • Inbound Customer Service

    2 days ago

    Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    **Monday - Friday**: - **Permanent position**: - **Onsite parking** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has become...