Tech2go - Store Manager

3 weeks ago

Brisbane, Australia LS Travel Retail Full time

**Leader in travel retail**:

- **On-going training**:

- **Opportunity for career and personal growth**:

- **Charity volunteering & Well-being leave**:

- **Staff discounts across our Australian & New Zealand network**

Are you tech-savvy and have previous experience working in an Audio/Electronic/Sound Technician role?

We are on the hunt for an experienced, energetic, and motivated leader to join our team at our **Tech2Go Store** at **Brisbane Airport** in a full-time permanent **Store Manager** role. With a tailored selection of travel-related technology accessories, our **Tech2Go** store offers travelers a range of headphones, phone accessories, and tech accessories.

We are looking for an individual with 3+ years’ management experience gained in a fast-paced retail environment with a strong work ethic and clear communication skills to top it off. Responsible for the management of the store, this is a hands-on role that will require you to work alongside all team members to achieve high service outcomes and build a positive team environment.

**We are looking for a leader who will**:

- Support the effective and efficient operations of the store and be a team player
- Provide a high standard of customer service and be a true brand ambassador
- Lead from the front and ensure all team members are motivated and perform tasks according to standards and procedures
- Provide constructive feedback to staff, encourage positivity, and rectify performance issues
- Maximise sales opportunities and ensure the store is adequately staffed at all times
- Maintain a very high standard of store presentation, stock management, and security

**You will demonstrate**:

- Strong proven successful track record leading a fast-paced retail team
- Lead from the front and ensure all team members are motivated and perform tasks according to standards and procedures
- Strong commercial acumen and visual merchandising flair
- Natural ability to coach, develop and motivate others
- Highly developed communication and interpersonal skills
- Expectational customer service skills with the ability to drive sales
- Ability to think on your feet with a real sense of urgency

As we're located in a dynamic airport environment we operate 7 days a week. We are looking for a new manager who is reasonably flexible with availability incorporating early mornings, late nights, and weekends as shifts will in some cases fall outside normal business hours.** **As public transport can be limited at certain hours of the day you will need your own reliable transport however we do provide subsidized parking.

**Lagardère AWPL **is the Pacific region's largest and most experienced Travel Retail operator. We are globally enabled through the backing of Lagardère Travel Retail, and our passionate teams across Australia, New Zealand, and Noumea are empowered to execute locally for our customers and landlord partners. Lagardère AWPL operates over 150 stores and we are the only operator in the region able to offer our customers and partners unique experiences across four distinct business lines; Travel Essentials, Speciality, Duty-Free & Luxury, and Food Service.

**Excellence | Adventure | Respect

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