Boutique Manager

22 hours ago


Brisbane, Australia Molten Store Full time

Based in-store on a full-time (Tuesday - Saturday) roster, the Boutique Manager supports our retail team and boutique location in leading team culture, boutique operations, and business performance.

**We offer**:

- An inclusive and kind working environment
- A competitive bonus structure
- A generous staff discount
- Career progression in a fast-growing business

**About you**:

- A minimum of two years of experience in a retail management role
- Fine jewellery experience is desired, but not essential
- Highly detail-oriented and an excellent communicator

**As our Boutique Manager, we will empower you to**:
Lead your team to achieve or exceed boutique targets, championing a culture of first-class customer service

Achieve or exceed personal sales targets to set the benchmark for team performance

Lead a high-performance culture by coaching and delivering direct feedback to your team, implementing and maintaining a reporting structure and framework for performance management from small incidents to critical issues with the support of the Operations Lead

Ensure responsibility for store-based ecommerce despatch

Prepare the monthly roster for your boutique location, ensuring wage budget targets are met and casual shifts are distributed so as to meet or exceed sales targets

Instigate a culture of team development by coordinating a bi-annual performance review with your team, conducting performance reviews with all of your boutique location team members, following up with coaching or/and performance management as required

Onboard new team members, ensuring all relevant payroll information is supplied as per direction from head office

Oversee training of the retail team as directed by head office

Approve timesheets for the broader retail team weekly, submitting to payroll as per deadlines

Uphold a professional standard by demonstrating professional acumen around managing team expectations, safe-guarding confidentiality around senior management decisions, and making decisions that protect our brand and reputation

Be the highest point of escalation for customer complaints before Head Office for matters concerning your boutique location, ensuring the complaints are dealt with swiftly and with empathy while still advocating for the best interests of the business

Proactively communicate feedback and insights on product and customer service to the Clientele and Merchandise Manager to drive a culture of optimisation and improvement

Collaborate with Head Office to implement and maintain standards of customer care, balancing a high standard of empathy for the customer while upholding the business's best interests

Assist the HO team with product logistics and transfers as required, ensuring responsibility for the despatch and receipt of stock within your boutique location

Proactively lead improvement and optimisation recommendations around the in-store experience, requesting support from Head Office as required

Oversee the cleanliness and house-keeping of your base location, requesting maintenance support and supplies from head office as required

**To apply**:


  • Boutique Manager

    6 months ago


    Brisbane, Australia The Talent Mill Full time

    **Now Hiring** **| Australian Luxury Brand | Queensplaza** The Brand | Synonymous with Australian Luxury this established designer brand is known for their modern approach to elegance and commitment to sustainability and superior craftmanship. In partnership with The Talent Mill Recruitment division - we are now seeking a Boutique Manager for their...

  • Boutique Manager

    7 months ago


    Brisbane, Australia Scanlan Theodore Full time

    **About us** Scanlan Theodore is continuously in search of passionate, dynamic and inspiring leaders who strive to be value-driven and support core strategies for the development, growth and shared vision for the company. An industry leader, Scanlan Theodore continues to utilise superior fabrics and artisan techniques, moulding these timeless foundations...

  • Boutique Manager

    22 hours ago


    Brisbane, Australia Scanlan Theodore Full time

    **About us** Scanlan Theodore is continuously in search of passionate, dynamic and inspiring leaders who strive to be value-driven and support core strategies for the development, growth and shared vision for the company. An industry leader, Scanlan Theodore continues to utilise superior fabrics and artisan techniques, moulding these timeless foundations...

  • Boutique Manager

    6 hours ago


    Brisbane, Australia Molten Store Full time

    **Shine with us**: Since its starry-eyed beginnings, Molten Store has been inspired by a sense of wonder in all things historical. We’re a proudly Brisbane-born brand with a flagship boutique on James Street & a dreamy boutique in Westfield Chermside. We’re on a mission to connect our customers with their dream jewellery. Are you passionate about fine...


  • Brisbane, Australia Scanlan Theodore Full time

    **About us**: Founded in 1987 by Gary Theodore, Scanlan Theodore is a contemporary Australian fashion house for the global woman. The independent, luxury fashion brand defines a new genre of femininity by empowering women with intelligent, contemporary, and timeless designs that cultivate modern elegance and independent spirit. **About the role**: As a...


  • Brisbane, Australia Scanlan Theodore Full time

    **About us**: Founded in 1987 by Gary Theodore, Scanlan Theodore is a contemporary Australian fashion house for the global woman. The independent, luxury fashion brand defines a new genre of femininity by empowering women with intelligent, contemporary, and timeless designs that cultivate modern elegance and independent spirit. **About the role**: As a...


  • Brisbane, Australia Nestle Full time

    Are you ready to bring a little extraordinary into your life? At Nespresso, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup of coffee can deliver an extraordinary experience while creating greater value for both...


  • Brisbane, Australia Scanlan Theodore Full time

    **About us**: Scanlan Theodore is continuously in search of passionate, dynamic and inspiring leaders who strive to be value-driven and support core strategies for the development, growth and shared vision for the company. An industry leader, Scanlan Theodore continues to utilise superior fabrics and artisan techniques, moulding these timeless foundations...

  • Operations Manager

    4 months ago


    Brisbane, Australia Beginning Boutique Full time

    Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea...


  • Brisbane, Australia Retailworld Resourcing Full time

    **$65,000 + Super + Bonus + Wardrobe + Discounts**: - **Women's Ready to Wear & Accessories**: - **Brisbane** **About the company**: Our client is an iconic luxury retail that prides itself on quality by designing ready-to-wear pieces that are sophisticated in femininity, timeless styles with a creative vision unique to this global phenomenon. **About...

  • Apparel Buyer

    7 days ago


    Brisbane, Australia Beginning Boutique Full time

    Beginning Boutique has been a leader in the women’s fashion online retail field since 2008. Yep, back when iPods were a thing. We’ve been an essential part of our customer’s journey since then, being the go-to for the latest apparel and accessories, and designing must-have pieces for every important moment in our customer’s lives. And we’ve got our...

  • Buyers Admin Assistant

    2 months ago


    Brisbane, Australia Beginning Boutique Full time

    Are you ready to kick-start your career in the exciting world of fashion buying? Beginning Boutique, Australia’s leading online fashion destination, is on the lookout for a Buyers Admin Assistant to join our dynamic Product Team in Brisbane. Since 2008, Beginning Boutique has been at the forefront of women’s fashion online retail. Our mission is simple:...

  • Store Manager

    7 months ago


    Brisbane, Australia Spice Talent Full time

    Salary $65k-$75 + super + $1,800 product allowance per year - Real opportunity for career growth and up-skilling - Be yourself, no uniform required! We are currently recruiting a new Store Manager for our stunning James Street boutique location. This is for an established Australian brand who stepped into their industry with a dream to bring quality...

  • Warehouse Supervisor

    3 months ago


    Brisbane, Australia Beginning Boutique Full time

    At Beginning Boutique, we don’t just sell clothes—we create experiences. We’re the online store our customers tag their best friends in, the site they bookmark for the latest styles, and the brand they rave about for exceptional service. Our team is fun, collaborative, and always pushing boundaries to deliver the best for our customers. If you’re...


  • Brisbane, Australia Aje. Full time

    At Aje, our interactions with customers across our 26 boutiques defines who we are and remains at the heart of what we do. It is these authentic relationships with our customers that drives Aje to be one of Australia and New Zealand’s most influential fashion houses. Aje wants to open our world to you as we have an exciting new opportunity for an...


  • Brisbane, Australia Cartier Full time

    Reference Code: 93800**Seasonal Boutique Assistants (Fixed Term) - Cartier, Sydney Flagship 1**: - Brisbane, QLD, AU- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate...


  • Brisbane, Australia Beginning Boutique Full time

    Beginning Boutique has been a leader in the women’s fashion online retail field since 2008. Being the go-to for the latest apparel and accessories, and designing must-have pieces for every important moment in our customer’s lives. Based in Brisbane, Australia, we’re looking for excellent people to join our expanding team. We love people who love what...


  • Brisbane, Australia Beginning Boutique Full time

    Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea...


  • Brisbane, Australia Beginning Boutique Full time

    Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea...

  • Social Media Manager

    7 months ago


    Brisbane, Australia Beginning Boutique Full time

    Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea...