Compliance Assessment Officer

2 weeks ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**APS 5 - Compliance Assessment Officer**

**Job Reference Number **132_04/24

**Position Title** Compliance Assessment Officer

**Classification **APS 5

**Status **Full-Time, Ongoing

**Salary Range **$81,661 - $87,208

**Number of Vacancies **Multiple

**Division** Regulatory Operations

**Branch **Compliance and Enforcement Branch

**Section** Compliance Monitoring

**Location**

Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT,

Hobart TAS, Melbourne VIC, Penrith NSW, Parramatta

NSW, Perth WA

**Contact Person **Russ McCarthy

**Contact Phone Number **0457 575 290

**Date Applications Open **24.4.24

**Date Application Close **8.5.24

**Do you want to make a real contribution to improving the safety and quality of**
**disability services in Australia?**
Whether you are a regulatory professional looking to use your knowledge and experience to
support regulatory actions, or are interested in ensuring compliance within the NDIS sector, the
NDIS Quality and Safeguards Commission (the NDIS Commission) has a role for you.

**Who we are?**
The NDIS Commission is an independent agency established to improve the quality and safety of
NDIS supports and services.

NDIS Quality and Safeguards Commission 2

We are working with NDIS participants, service providers, workers and the community to so
participants can access services and supports that promote choice, control and dignity.

**What we do?**
The NDIS Commission is the national regulatory authority responsible for upholding the rights of
people with disability accessing the National Disability Insurance Scheme (NDIS). We make sure
the supports and services participants use to live the life they want, are safe and offered to the
highest possible quality.

The NDIS Commission regulates NDIS providers and monitors compliance with the
NDIS Code of Conduct and NDIS Practice Standards by assessing incidents that occur in the
provision of NDIS services, conducting investigations and undertaking compliance and
enforcement actions.

The NDIS Commission collaborates with state and territory governments, the National Disability
Insurance Agency and other Commonwealth regulatory bodies, such as the Australian
Competition and Consumer Commission, to share information and improve the quality and safety
of NDIS services.

**Our people and culture**
The NDIS Commission offers a flexible, safe and inclusive workplace with competitive
employment conditions.

A career at the NDIS Commission offers:

- a respectful, inclusive and safe workplace where you are supported to perform at your

best
- opportunities to join staff-led employee diversity and inclusion networks, including

Disability and Carers, First Nations, LGBTQIA+, Cultural and Linguistically Diverse (CALD)
and Young Professionals
- attractive remuneration package including 15.4% employer superannuation

contributions
- Offices in every capital city with support for part time work and working from home or

remotely
- exciting and fulfilling work contributing to improving the lives of people with disability
- the opportunity to work with visionary and experienced leaders who encourage and

support you to achieve your career ambitions.
**The Opportunity**
The NDIS Commission’s Regulatory Operations Division is seeking highly motivated and talented
problem solvers to contribute to compliance activities that impact the regulatory actions of the
NDIS Commission. This is a unique and exciting opportunity to contribute to regulatory actions
that will ultimately have a positive impact on the lives of NDIS participants across Australia. You
will be part of a dynamic and supportive team that develops and implements cutting-edge
problem-solving methodologies to tackle complex challenges within a regulation space. Successful

NDIS Quality and Safeguards Commission 3

**The Regulatory Operations Division**
The Regulatory Operations Division oversees regulatory and compliance operations, including
incident response, compliance monitoring and investigations. It is responsible for the approval of
providers, suitability assessments and manages the national Worker Screening database. It uses a
range of compliance and enforcement tools to support quality services and safeguarding of
participants. It manages key stakeholder interactions with other regulators, enforcement and
government agencies. It contributes to the development of regulatory practice and policy,
strategic initiatives, and regulatory campaigns.

**Compliance and Enforcement Branch**
The Compliance and Enforcement Branch is responsible for delivery of compliance monitoring
and enforcement of providers and workers in the NDIS. It applies a risk-responsive approach to its
regulatory activities using proactive and reactive leavers to ensure compliance, quality providers
and workers and safeguarding of participants. It is responsible for leading investigations and
taking appropriate and proportionate action in response to non-com

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