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Ward Clerk/health Information Services Officer
3 months ago
Your role at St John of God Mt Lawley Hospital
You will provide clerical and reception duties and maintain patient records at ward level. Provide a high standard of reception service to a broad range of customers.
The Position- Provides a reception service for the ward, presenting a courteous professional approach to patients, visitors, doctors and other staff.- Maintains a high standard of communication at all times, using appropriate tone and style.- Processes enquiries, arranges appointments with other Departments or external organisations as required.- Ensures the confidentiality and security of patient information and records from unauthorised access.- Maintains record tracking, filing and archive systems in primary and secondary storage locations- Orientates new and relief clerks to the clerical requirements of the ward.- Provides a clerical service to the department including the maintenance of departmental statistics, registers and filing systems.- Maintains manual daily statement of Patient Admissions and Discharges, providing daily statistics to medical record department.- Liaises with the After Hours Manager in conjunction with Nurse Manager/Shift Coordinator regarding the availability of beds.- Maintains accurate and complete patient records as per Medical Record Guidelines and department procedures.- Undertakes daily filing of Pathology results.
You will have the ability and commitment to maintaining confidentiality. Good clerical skills including knowledge with a range of computer packages, particularly the Microsoft Office suite. Familiarity with and understanding of relevant hospital policies and process specifications.
To succeed you will have a highly developed interpersonal and communication skills, with an ability to relate to staff in a sensitive and professional manner. Well-developed organisational skills, with an ability to manage your own workflow and cope with competing demands.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you- Salary: $40.58 to $43.80 per hour (inclusive of casual loading) + superannuation- Casual positions available- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing-
- work related expenses-
- self-education and-
- additional superannuation-
- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)- Innovative Professional Development opportunities- Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
For enquiries contact Christine Lewis, Manager Health information Services, on (08) 9370 9237
