Residential Care Coordinator

2 months ago

Mount Alexander, Australia Dhelkaya Health Full time

**Position Title**:Residential Care Coordinator

**Classification**:HS3

**Salary per hour**:$35.78 to $39.57 + superannuation + generous salary packaging options

**Employment Type**:Ongoing full-time

**Award**:Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025

***

**Role description**

In this key administrative role, you will be the professional point of contact for the residents and families of our Aged Care Centres. The key functions of the position include:

- Responding to enquiries from consumers/public in relation to our residential homes
- Liaise with residents, families and other related stakeholders in relation to financial/statistical information of current or potential clients
- Meeting with potential residents and their families to discuss accommodation / financial information / tours etc
- Ensure all admission and discharge information is maintained
- Management of resident files / records and general reporting requirements
- Support and coordinate the Residential Aged Care Centres Ward Clerks

**About you**
- Prior experience in Residential Aged Care or a related field
- Demondstrated experience in providing high level customer service to internal and external customers
- Strong IT skills and competant using the Microsoft Office Suite
- Demondstrated ability to work within a multidisaplinary team
- Cert IV or higher in Business/Administration (desirable)

**_Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying._**

**Culture and Benefits***

Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria. Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new. Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy.

Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world. Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy.

From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together. At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals. You'll also benefit from:

- **Stress-free parking**:at no-cost close to your place of work.
- **Salary packaging**:to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more.
- **Healthy and active lifestyle**: through access to a free onsite gym and Fitness Passport** **membership for your family to use in a wide range of gyms, pools, and fitness facilities across the region
- **Health and wellbeing**: through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Program.
- **Building meaningful connections**: through the Dhelkaya Health Social Club and a variety of staff events and activities throughout the year held in a friendly, inclusive environment where everyone feels welcome.

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