Relationship Associate

5 months ago

Bendigo, Australia Bendigo & Adelaide Bank Full time

Pathway to a Relationship Manager role
You can be based near any of our Business Banking hubs around Australia
Hybrid work arrangement

About the team

We have reshaped our Business Banking model to provide a better experience for our customers and employees. We have a new Sales Support team to support our front-line teams and free up capacity for them to provide even greater customer focus than before. Our front-line teams consist of Business Bankers plus Associates who all work to provide customer service excellence by delivering a seamless experience for the customer.

It’s a great time to come on board and be part of the great culture we have at Bendigo and Adelaide Bank

About the role

As we get ready to launch our new model we are looking to fill multiple permanent positions. You can be based anywhere across Australia, provided you have access to one of our corporate offices or business banking centres. Hybrid ways of working are core to how we operate today and flexible work options are available.

Does this sound like you?

We are looking for someone who is highly skilled in engaging and communicating with customers and who takes genuine care in supporting their needs, plus:
Strong written and verbal communication skills coupled with strong interpersonal skills to effectively build relationships with customers, colleagues and stakeholders
Influencing skills and ability to be an effective conduit between the front line and support teams
Ability to have a sales conversation with a customer and provide solution-based outcomes
An understanding of loan structuring, credit requirements and the end-to-end lending process
Financial analysis skills, including the ability to analyse and interpret financial statements
High attention to detail and the ability to be flexible and remain organised and multi-task in a busy role

About Bendigo and Adelaide Bank

Bendigo Bank has a unique position in the Banking and Finance industry: we are a trusted brand with a (really) high Net Promoter Score and the time is right for growth as businesses reconsider the sort of bank they want to partner with. With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it.

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking.

**Get real benefits, work life balance and flexibility such as**:
Flexible Work Options
A range of staff banking and superannuation benefits
An employee wellness service in the form of an app that is also extended to family members
Gym membership discounts
Private health insurance discounts
Retail discounts

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