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Practice Manager

4 months ago

Coorparoo, Australia Cavendish Road Clinic Full time

Cavendish Road Clinic is on the hunt for our next Practice Manager Situated in Coorparoo, Brisbane, our clinic has a tight-knit friendly team with 9 GP's, nursing and admin support.

This is a full time role although happy to consider 4 days a week for the right person. Experience as a practice manager in a medical setting is ideal.

**Cavendish Road Clinic Position Description**

**Position**: Practice Manager

**Person responsible to**: Practice Principal’s/ Practice Owners

**Purpose of position**: To support the receptionists, nursing staff and general practitioners in the delivery of high-quality care to patients.

**Duties include**:

- Ensuring that the clinic maintains RACGP standards at all times.
- Lead the practice team through accreditation every three years.
- Develop and maintain practice policies and procedures, including policies for privacy and confidentiality and cyber security.
- Maintain safe work environment by eliminating/ preventing environmental hazards where possible and act appropriately to produce safe outcomes.
- Collect, document and report data accurately and comprehensively.
- Lead reception staff meetings and GP/ practice principal meetings.
- Recruit and train new reception and nursing staff and assist the practice principals in the recruitment of GP’s and locums.
- Perform and document staff appraisals yearly for reception and nursing staff.
- Coordinate annual leave and long service leave for reception and nursing staff.
- Develop receptionist and nursing rosters and arrange sick and annual leave cover.
- Liaise with service providers to ensure the smooth running of the clinic including those responsible for IT, clinical waste collection, cleaning, and maintenance of the property.
- Create and implement quality improvement activities with the assistance of the clinic team.
- Develop and maintain equipment registers and the provision of the maintenance of clinic equipment.
- Manage patient and staff complaints and feedback.
- Maintain accounting systems for all income and expenses and allocations to principals as appropriate.
- Payment of staff wages, superannuation and workers compensation.
- Maintain debt collection procedures for unpaid patient accounts.
- Provide reception cover as needed.
- Other duties as requested by the practice principals.

**Essential competencies and skills**:

- An understanding of the requirements of running a business and in particular a medical clinic.
- A strong understanding of Medicare and DVA.
- Strong written and verbal communication skills when communicating with the practice team, patients, and other stakeholders.
- Time management skills and the ability to prioritise tasks.
- Leadership and team building skills and experience.
- Ability to devise and review systems for operation efficiency and control.
- Commitment to continuing professional development.
- Competency in decision making processes.
- Use of computer programs such as Best Practice, Word, Excel, Xero
- Past experience managing a GP clinic preferred.

Pay: $60,000.00 - $90,000.00 per year

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- No weekends

**Experience**:

- Practice management: 1 year (preferred)

Work Location: In person

Application Deadline: 29/04/2024
Expected Start Date: 29/04/2024