Traffic Management Centre Operator

2 months ago

Norwood, Australia SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT Full time

**Department for Infrastructure and Transport**
**Job reference**: 636878
**Location**: 5067 - NORWOOD
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

At the Department for Infrastructure and Transport, we are connecting South Australia to keep our State moving. We are responsible for delivering a multi-billion-dollar pipeline of transformative transport and social infrastructure projects.

Our work encompasses every part of our State; from our cities to our regions, connecting and strengthening community. We value diversity and inclusion and foster an environment of collaboration, flexibility, and support for our people.

**The Opportunity**
The Traffic Management Centre (TMC) Operator provides a range of monitoring services relating to traffic control and reporting systems.

The position involves:

- The facilitation of early responses to incidents and initiating appropriate corrective actions to minimise the impact of traffic disruptions.
- Liaising and supporting emergency services in the confirmation of incident locations, impacts and associated asset requests.
- Liaising with media services in the provision of real time traffic information and providing appropriate assistance to the public as required.
- Ensure efficient day-to-day traffic operations to support safe and effective traffic flow on the South Australian road network.

**About You**
- **Customer Service Focus -** You actively listen and respond to customer's needs with clarity, tact, and diplomacy while maintaining the highest level of confidentiality.
- **Organised and Detail-Oriented -** You manage your workload effectively by staying organised, paying close attention to accuracy and details, and meeting deadlines.
- **Team Player with Independence -** You’re comfortable working independently under guidance and enjoy contributing to a collaborative team environment.

**Requirements**:
A current driver’s license

**Special Conditions**
- A National Police Check (NPC) is required prior to employment in the Department for Infrastructure and Transport which must be renewed every three years.
- A Working with Children Check (WWCC) is required prior to employment with the Department for Infrastructure and Transport, which must be renewed every five years before expiry.
- Some intra / interstate travel may be required, involving overnight absences when required.
- The Traffic Management Centre operates on 24 hours a day, 7 days a week basis, including public holidays, and the incumbent is required to work shiftwork and may include occasional short notice out of hours work.

**Vacancy Details**
12 months - Multiple positions

**Remuneration**
ASO3 $67,589 - $72,033 pa + superannuation

**Enquires**
Justin Wearne
Team Leader, Operations Room TMC
Telephone: (08) 7133 3399

**Application Instructions**

Applicants are required to submit a cover letter of no more than two pages and a curriculum vitae demonstrating their suitability for the role.

**Our Commitment**

As a WE’RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our department, and all its spaces as safe places for everybody.

Role Statement - Traffic Management Centre Operator (ASO3)

**Applications close**: 08/12/2024 9:00 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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