Office Client Services Coordinator
3 weeks ago
Full Time Permanent role
- Hybrid - WFH & Office
- Rewarding, fast paced, customer focussed work
The Client Services Coordinator has the objective of delivering the most efficient and high-quality service to Prestige clients.
**The purpose of the Client Services Coordinator is to**:
- Ensure that new and existing client's care needs are met through timely and accurate rostering of well matched care staff
- Ensure timely communication about schedules with clients, their family members and direct care staff
- Support employee recruitments, induction and training activities
- Respond to feedback and incidents, ensuring accurate documentation and investigation into causes to ensure continuous improvement of services
- Assist with reporting and follow up
- Provide leadership to direct care staff including phone-based advice, performance management, organisational engagement, carer meetings and skill/knowledge development
- Contribute to policy, procedure and process development, audits and document control
- Day to day relationship management with broker partners
- Compliance with organisational and industry policies, procedures, standards and guidelines.
**ABOUT YOU**
- Excellent communication and interpersonal skills
- Ability to prioritise and meet deadlines
- Demonstrated self-awareness and self-management ability
- Computer literate for work processing, data base management
- Proactive and focused on continuous improvement
- Problem solver
- Conflict resolution
- Delivery of quality service that exceeds expectations
**WHAT’S IN IT FOR YOU?**
- Office in Geelong
- Know that through your work you are making a difference in people’s lives
- Work with a growing business with a great reputation in the community and the industry
- Exciting Reward and Recognition programs
- Regular social events and functions to recognise your hard work
- Health and wellbeing initiatives
- Access to an employee assistance program
- A paid day off for your Birthday
- Fun and enthusiast team culture
***
**ABOUT US**
Prestige Inhome Care is a private provider of high-quality home-based care services to vulnerable members of our community. We specialise in providing dedicated nurses and professional carers committed to help people stay in their own home. Our vision is to help people remain in the comfort, security and familiarity of their own home for as long as possible.
**HOW TO APPLY
-
Client Services Officer
2 weeks ago
Geelong, Australia Findex Full timeOur Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a part-time basis (22.5 hours per week). Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a...
-
Client Liaison/intake Officer
2 weeks ago
Geelong, Australia True Hands Full timeTrue Hands Home Care and Disability services is seeking to employ a bright, bubbly, competent and organized In-Home Client Liaison/Intake officer for our new Geelong Office. **About You**: This role is ideal for someone that loves to give people a great experience at every contact point. Someone that is looking to work for a progressive company. who would...
-
Service Coordinator
3 days ago
Geelong, Victoria, Australia Gateways Support Services Inc. Full timeGateways Support Services Inc. is a reputable organization dedicated to providing support for children and adults with a disability and their families to maximize their quality of life.About the Role:The Service Coordinator will utilize NDIS knowledge and experience in the Disability sector to coordinate and implement all supports outlined in...
-
Client Services Coordinator Geelong Based
7 hours ago
Geelong, Australia Engage Personnel Full timeGreat company culture - fun, social working environment! - Fantastic opportunities for career growth and training. - Picturesque coastal location! Based in beautiful Geelong, this growing public practice accounting firm is looking for a Client Services Coordinator to join their dynamic team! - **Great company culture - fun, social working environment!**: -...
-
Marketing Coordinator
6 hours ago
Geelong, Australia IPA Personnel Services Full timeThis is an exciting opportunity for a dedicated and experienced Marketing Coordinator to work for our client, a leading community-based organisation that provides disability, aged care, training, and employment services nationally. This is a temp assignment to start ASAP for 3 months with possibility of extension, working fulltime hours, Monday to Friday....
-
Service Coordinator
2 weeks ago
Geelong, Australia Mercy Health Australia Full timeEmployment Type: Casual Hours: Casual weekday hours Location: Geelong office Contact: Tomi Ajayi - Team Leader Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most....
-
Fleet Coordinator
3 weeks ago
Geelong, Australia IPA Personnel Services Full timeIPA is pleased to be partnering with a great not for profit organisation, who are looking for Fleet Coordinator for a six-week temp assignment to start immediately with the possibility of extension. This role requires someone to work 5 days a week, Monday to Friday from 9am-5pm. The client is based in Geelong but do offer flexible working arrangements of 3...
-
Office Coordinator
5 days ago
Geelong, Victoria, Australia Sharp & Carter Full timeAbout Sharp & CarterThis office-based role is a great opportunity to work alongside a high-performing team and support the Operations Manager in Sydney. You'll take on diverse responsibilities, gaining valuable experience and ongoing opportunities for growth and professional development.Key ResponsibilitiesFormatting Reports and Presentations: Format...
-
Service Coordinator
1 week ago
Geelong, Australia Mercy Health Full time**Service Coordinator South West Hub - Grampians** - Attractive hourly rate plus generous salary packaging benefits - Work with a dedicated and supportive team - Work for a values based Not for Profit that genuinely cares about its employees **ABOUT THE ROLE**: - We are currently looking for an experienced Service Coordinator to work in our Grampians...
-
Client Support Officer
4 weeks ago
Geelong, Australia Family Safety Victoria Full time**Overview**: **Work type**:Full time **Salary**:$76,817 - $93,275 **Grade**:VPSG3 **Occupation**: Administration/Secretarial **Location**: Geelong **Reference**: VG/747808 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus...
-
Service Coordinator
3 weeks ago
Geelong, Australia Mercy Health Full timeLocation: Geelong, Western Region | Grampians Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Aged Care Reference: 19968 **ABOUT THE ROLE**: - We are currently looking for an experienced Service Coordinator to work in our South West Hub Regional Office located in either Geelong or...
-
Service Coordinator
2 weeks ago
Geelong, Australia Mercy Health Full timeLocation: Geelong Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Aged Care Reference: 20150 **ABOUT THE ROLE**: - We are currently looking for an experienced Service Coordinator to work in our South West Hub Regional Office located in Geelong. - Working closely with a team of...
-
Service Coordinator
2 weeks ago
Geelong, Australia Mercy Health Full timeLocation: Geelong Job type: Part time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Aged Care Reference: 21940 **ABOUT THE ROLE**: - We are currently looking for an experienced Service Coordinator to work in our South West Regional Office located in Geelong West. - Working closely with a team of...
-
Customer Service Coordinator
5 days ago
Geelong, Victoria, Australia Monash University Full timeWe are looking for a Customer Service Coordinator to provide exceptional customer service to our clients.The ideal candidate will have a Certificate IV in Business Administration or 3 years' experience in an office-based customer facing position.Responsibilities include:Connecting with people through well-developed verbal and written communication ensuring...
-
Client Retention and Development Coordinator
7 days ago
City of Greater Geelong, Australia Wilson M. Beck Insurance Services Full timeWe are seeking a skilled Client Retention and Development Coordinator to join our Commercial team in Prince George. As an Assistant Account Manager, you will play a key role in retaining and developing client relationships. The ideal candidate will have a positive attitude, strong problem-solving skills, and the ability to prioritize tasks in a fast-paced...
-
Support Coordinator
7 hours ago
Geelong, Australia Gateways Support Services Full timeMultiple Vacancies - Permanent Full Time - Attractive hourly rate & Salary Packaging **About us**: At Gateways, we all have one thing in common, the passion to support people with a disability and make every day better. The Gateways Support Services vision is to provide support for children and adults with a disability and their families to maximise their...
-
Workforce Coordinator
2 weeks ago
Geelong, Victoria, Australia Incluso Services Pty Full timeAre you ready to join Australia's newest service provider that puts both participants and staff first?Be part of the Incluso Service journey, where we are aiming to become Australia's leading service provider in accommodation, respite, and support services.At Incluso Services we are focused on "Building the World that we Want" and as such, ensuring that...
-
Office Coordinator
2 weeks ago
Geelong, Australia Talent International Full time**Job Details**: **Location** Geelong **Salary** Negotiable **Job Type** Full Time **Ref** BBBH94295_1664771356 **Contact** Anita Fonseka **Posted** about 4 hours ago **The role** This Government agency based in Geelong is seeking an experienced Officer Coordinator to join the team on a contract basis. 3 months contract role with possible...
-
Aps5 Project Support Officer
2 weeks ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: We are seeking an experienced Project Support Officer to join a Federal Government Agency based in Richmond or Geelong on a 6 month temporary contract, with the possibility of further extension. **The Opportunity** An exciting opportunity for an APS5 Project Officer to work on a wide variety of projects, supporting the Participant,...
-
Client Services Support Officer
3 weeks ago
Geelong, Australia Department of Justice and Community Safety Full time**Overview**: **Work type**:Full time **Salary**:$58,539 - $75,175 **Grade**:VPSG2 **Occupation**: Administration/Secretarial **Location**: Geelong **Reference**: DJCS/1829481 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done....