Data Centre Asset Technician

3 weeks ago

Eastern Creek, Australia CDC Data Centres Full time

**About us**:
Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

**About the role**:
This role is responsible for installing and maintaining network and optical equipment along with ensuring customer services are optimised by coordinating the day-to-day management of fibre patching and associated activities.

This important position will also cater to carrier partners establishing and maintaining presence at our facilities.

Other responsibilities include:

- Monitor and perform ongoing maintenance on fibre optic and network equipment.
- Coordinate and assist customers performing fault finding activities.
- Carry out preventative maintenance and function as a Subject Matter Expert.
- Provide expert data centre connectivity advice to internal and external stakeholders.
- Maintain and update network topology information as required.
- Respond to alarms and alerts generated from monitoring tools.
- Logging and maintaining asset and configuration management information relating to Data Centre networking equipment.
- Building and maintaining relationships with carriers and vendors.
- Be required to work independently as well as part of a team and across multiple regions.
- Mentor and impart knowledge to other members of the team.
- Work collaboratively towards yours and your team’s Objectives and Key Results (OKRs) as agreed with company leadership.
- Attend and contribute to appropriate team and stakeholder meetings and committees as required and relevant to ensure excellent stakeholder engagement and communication.
- Function as part of a team that occasionally requires work to be completed outside of normal business hours.
- Act in an ambassadorial capacity for the company.
- Embrace and model CDC’s DNA and Leadership Fundamentals.
- Assist to build out and champion the success of the team.

**About you**:

- Minimum 2-3 years’ experience working within Data Centres or with Commercial Carriers
- Fibre cabling experience
- Experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies.
- Documentation and compliance skills
- Experience working with ITIL
- Industry related networking or cabling certifications desirable
- AGSVA NV1 Security Clearance or above desirable

**Essential**:

- Australian citizenship and ability to obtain, an NV1 Security Clearance

**How to Apply**:
If you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

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