
Front Office Supervisor
4 weeks ago
**Additional Information**
**Job Number**24182545
**Job Category**Rooms & Guest Services Operations
**Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
**Front Office Supervisor**
- Beautiful location on the Elizabeth Quay waterfront
- 5 minutes walk from Elizabeth Quay station and close to public transport
- Free Employee Duty Meals
- Free breakfast cereal, coffee and tea throughout the day
- Discounts on hotel rooms and food and beverage with Marriott Internationally
- Discounts on retail venues around the location
- Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
- Recognition and wellbeing programs
- Training and Career Development opportunities within an international brand
- Laundry Benefit
- Employee activities and celebrations throughout the year
**About the Role**
**Duties**
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Set up accurate accounts for each guest according to their requirements.
- Enter Marriott Rewards information and ensure rates match market codes, document exceptions.
- Secure payment prior to issuing room key, verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
- Accommodate guest requests, contacting appropriate staff if necessary.
- Follow up to ensure requests have been met.
- Process all payment types, vouchers, paid-outs, and charges.
- Balance and drop receipts.
- Count and secure bank at beginning and end of shift. O
- btain manual authorizations and follow all Accounting procedures.
- Notify Loss Prevention/Security of any guest reports of theft.
**Skills & Experience**
- Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
- I’m Alert Food Safety Certification (from City of Perth)
- Experience working in customer service role required
- Passion for customer service
- Unrestricted working rights for Australia
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Hospitality Front Office Supervisor
2 days ago
Perth, Western Australia TFE Hotels Adina Apartment Hotels Full timeAt Adina Apartment Hotel Barrack Plaza, Perth, we're seeking a highly skilled Hospitality Front Office Supervisor to join our team as a Night Auditor. In this role, you'll be responsible for supervising the front desk operations, ensuring that all guest interactions are handled professionally and efficiently.You'll work closely with the day team to maintain...
-
Front Office Supervisor
1 week ago
Perth, Australia Crown Perth Full timeAt Crown Perth memorable experiences are created when we work together. As a **Front Office Supervisor **you will be responsible for supervising the daily operations of the Front Desk while ensuring maximum guest satisfaction and maintaining professional standards. Reporting to the Front Office Manager, you will be responsible for managing the shift ensuring...
-
Front Office Supervisor
20 hours ago
Perth, Australia Crown Perth Full timeAt Crown Perth memorable experiences are created when we work together. As a **Front Office Supervisor **you will be responsible for supervising the daily operations of the Front Desk while ensuring maximum guest satisfaction and maintaining professional standards. Reporting to the Front Office Manager, you will be responsible for managing the shift...
-
Front Office Supervisor
4 weeks ago
Perth, Australia Marriott International, Inc Full time**Job Number** 24169395 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Front Office Supervisor** - Beautiful location on the Elizabeth Quay waterfront -...
-
Front Office Manager
4 weeks ago
Perth, Australia Novotel Vines Resort Swan Valley Full time**Job Description**: We are currently seeking to employ a Front Office Manager to join our Rooms Division Team. We are looking for an experienced, outgoing and passionate natural leader to join us as Front Office Manager. You will be responsible for setting up the Front Office Department and its team and lead it to success. Reporting to the General...
-
Front Office Manager
3 days ago
Perth, Australia Marriott International, Inc Full time**Job Number** 23028501 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
-
Front Office Manager
4 weeks ago
Perth, Australia Hyatt Regency Perth Full timeSummary **About Hyatt Regency** Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax. **About the Role** At Hyatt, we believe our guests select Hyatt because of...
-
Front Desk Officer
3 days ago
Perth, Western Australia Indigenous Workstars Full timeWe are currently looking for a Front Desk Officer to join our team at Gauge Circuit, Canning Vale.The successful candidate will be responsible for managing the front desk and providing administrative support to the Operations Support Officer and the broader team. As the first point of contact for guests to the site, the ideal candidate will have a friendly...
-
Front Office Receptionist
2 days ago
Perth, Western Australia Gdaygroup Full timeAbout the Role:This is a unique opportunity to join our team as a Front Office Receptionist/Housekeeping Attendant. The successful candidate will be responsible for providing exceptional customer service, accurately using the park booking system, and completing day-to-day office administration.Key Responsibilities:Provide high standards of customer...
-
Front Office Manager
6 days ago
Perth, Australia Marriott International, Inc Full time**Job Number** 24060442 **Job Category** Rooms & Guest Services Operations **Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Front Office Manager** We are looking for an excellent Front Office Manager to rise...
-
Front Desk Receptionist
4 days ago
Perth, Western Australia Government of Western Australia Department of Health Full timeAbout the JobWe are seeking a highly organized and detail-oriented individual to fill the position of Front Desk Receptionist in our Central Outpatient Services team.In this role, you will be responsible for providing exceptional customer service to patients and clients, answering phone calls, responding to emails, and performing various administrative...
-
Front Office Assistant
7 days ago
Perth, Western Australia Turner & Townsend Full timeWe are seeking a highly organized and detail-oriented individual to join our team as an Front Office Assistant. In this role, you will be responsible for providing exceptional administrative support to our staff and ensuring the smooth operation of our office.The ideal candidate will have excellent communication skills, both written and verbal, and be able...
-
Front Office Co-ordinator
19 hours ago
Perth, Australia Access Dental Care Full timeFront Office Coordinator Join our exceptional and experienced front office team, as we expand and grow. With over 30 years experience and Accent Dental Care are leaders in dental. We offer general dental hygiene, cosmetic dentistry, whitening, implants, Invisalign, facial aesthetics and injectables. We aim to provide the highest quality dental and overall...
-
Front Office Receptionist
4 days ago
Perth, Western Australia Tideri Jobbörse Full timeAbout Us G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey. Discovery Parks Perth is located only 25 from Perth CBD. Guests can choose from fully...
-
Front Office Manager
19 hours ago
Perth, Australia Hospitalitybiz Full timeExperience as a Front Office Manager - International Hotel experience - Degree qualified in Hospitality - Previous experience in Revenue Management - Revenue Management Strategies - Strategic Analysis - A proven track record in leadership, coaching and development of a small team - Understanding of SEO, Social Marketing and E-Marketing - Systems driven -...
-
Supervisor (Front Office)
1 day ago
Perth, Australia Marriott International, Inc Full time**Job Number** 24044326 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Floor Supervisor
1 week ago
Perth, Australia 6 Head Full time6HEAD will be the newest restaurant in a well-established boutique hospitality company located in the heart of **Perth**. Now we are looking for you! You’ll be someone who excels and enjoys serving large cover numbers while still maintaining uncompromising service standards. We need a motivated and enthusiastic **Floor Supervisor **to come on board,...
-
Front Office Coordinator
2 days ago
Perth, Western Australia CBRE Asia Pacific Full timeCompany OverviewCBRE Asia Pacific is the world's leading commercial real estate services and investment firm, providing innovative solutions to businesses and individuals. Our company values respect, integrity, service, and excellence, fostering a collaborative culture that encourages diversity, equity, and inclusion.Job SummaryWe are seeking a highly...
-
Reception and Front Office Coordinator
4 days ago
Perth, Western Australia Fortescue Full timeJob DescriptionWe are seeking a highly organised and skilled Receptionist to join our team in Fortescue's Perth office.Key ResponsibilitiesManage the front office area, ensuring a professional presentation at all timesAnswer and redirect phone calls efficiently, handling a high volume of inquiriesWelcome visitors in a courteous and professional...
-
Front End Cashier Assistant
2 weeks ago
Perth, Australia Costco AU Full time**Job Duties/Essential Functions** - Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members. - Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible....