Manager, Community of Practice and Capability

3 weeks ago


Docklands, Australia MLC Life Insurance Full time

Are you committed to bringing your best to life every day?

At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of the world’s leading life insurers, Nippon Life Insurance Group.

We’re driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most - and that’s a great purpose to bring us together at work every day.

We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions. We’re a values-driven business that strives for high performance and growth as we look towards the future.

**The Role**

As we have condensed our value streams to better align to our enterprise strategy, the Transformation business unit have since gone through a re-organisation of our teams to optimize its delivery efficiency and uplift organisational execution.

As a result, we have a number of newly created roles within the business enablement function.

Reporting into the Head of Business Enablement, Community of Practice & Capability Manager will be responsible for uplifting the enterprise execution capability and competency to better support execution of key projects and initiatives.

You will succeed in doing so by developing and delivering an organisation-wide adoption of execution methods, frameworks and toolkits, professional and project delivery processes, standards and policies including adoption of external best practices and benchmarking of competency development.

Working in close collaboration with various communities in the MLC Life Insurance organisation such as our Process, Product, Change communities and our Iteration Managers, this instrumental role brings together a blend of skills, practices and experience to drive the design and development of competency and capability frameworks.

You will lead and champion delivery community engagement and promotion of cross community skills, knowledge and practice sharing.

**About you**

An experienced Agile practitioner and professional, you possess a minimum of 10+ years and a proven track record of success in delivering to various enterprise-wide programs and projects within the financial services industry.

Your human-centered design approach and knowledge in lean methodologies, coupled with a strong background in change management will enable you to develop and implement at scale project management competency uplift programs at practitioner and executive level, including excellent communications, training and executive coaching in addition to developing competency standards, tools, processes and frameworks.

Lastly, you possess excellent stakeholder management skills and the ability to understand and map stakeholder interests, maintain a consistent and regularised communication strategy at a senior level and ensure alignment of central function requirements with the needs of distributed and distinct business unit portfolios.

**Bringing our best to life - why join us?**
- We do work that makes a genuine difference to our customers, partners and community.
- We have a supportive, inclusive and flexible team culture, including hybrid working.
- We support your growth and development, and careers across our business units and teams that are as unique as our people.
- We reward and celebrate our successes, through our incentive and recognition programs.
- We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
- We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.

**Primary Location**: AU-VIC-Docklands

**Work Locations**: Level 15, 727 Collins St Level 15 727 Collins St Docklands 3008

**Job**: Business Enablement

**Organization**: MLC Limited

**Schedule**: Permanent

**Employee Status**: Group Level 4

Full-time

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**Job Posting**: 12-Mar-2024, 5:58:53 PM



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